Koodo Community

en

/

Phones Plans Add-ons Travel and Roaming Prepaid Phones Prepaid Plans Bring your own phone Coverage Wireless Home Phone

Community
Articles by KoodoArticles by Koodo18
Mobile MastersMobile Masters1
ServicesGuidelines2 Billing744 Plans & Add-ons673 Web Store144 Self Serve569 Tab145 Prepaid146 Other1002
PhonesiPhone419 Android202 Windows190 BlackBerry596
Wireless Home PhoneWHP94
IdeationIdeas48

Create New Post
Login

Prepaid

All discussions about Koodo Prepaid.

146 Topics
596 Replies

When you subscribe we will email you when there is a new topic in this category

146 Topics

Recently active

Most replies Most views Newest first

Alcatel malware

https://www.buzzfeednews.com/article/craigsilverman/cheap-chinese-smartphones-malware https://www.upstreamsystems.com/secure-d-uncovers-pre-installed-malware-alcatel-android-smartphones-manufactured-tcl/ So, I want to switch to a flip phone. Tired of being enslaved by my smartphone. I’m hoping switc...

payment charged need refund

prepaid plan roaming

I want to ask if prepaid plan include international roaming (except for US). Thanks

Changing phone on a prepaid plan

Hi all, I’m about to buy some data on my prepaid account, if my phone dies or I decide to upgrade my phone, do I lose the data remaining that I’ve paid for?

New Prepaid Customer - Question on minutes

Hi All.. We picked up a Koodo pre-paid SIM today. The plan we have is $25 with unlimited talk and text. This is the exact text from the website:$25 Unlimited Text & Picture Messaging, Unlimited Canada-wide Calling and 250 MB of Data with Automatic Top-upWhen I log into self service, I see my u...

prepaid plan incoming text message from the philippines

In Koodo Prepaid, can we receive a text message from the Philippines? Do we have to have a booster?

switch to prepaid

I have a monthly plan, if I want to change to prepaid plan. Can I keep my previous phone number and using the same SIM card?

I have my own phone without a phone number because I bought is from a phone dealer not your avarage store

I want to do apay as you go plan and if I buy the prepaid sim card on amazon will I get a phone number after I buy what plan I want. ALso can I use a visa prepaid card and just buy a new one everytime I need to renew my plan. please respond I want to get the plan soon and I don’t want to buy the sim...

prepaid plans

I saw the promotion and want to get the promo price, but I’m still waiting for my new phone to arrive (bought elsewhere). Is it possible to get in on the promotion now or can I not get it until I activate the SIM card with the awaiting phone? And do promo price carry on after it ends, if I set up th...

Closing account

I would like to close my account and get koodo prepaid.

prepaid number

I can't type in a phone number I want they are all pre-rolled. Is it possible to chose a number for my prepaid SIM?

trouble

having a hard time getting into my prepaid acct. i need to know if my acct is closed or is still being used from the person who has stolen my phone.

Switching from Monthly to Prepaid - What Happens to Old Bill?

If it’s the beginning of my monthly bill cycle and I haven’t paid it yet, but I switch to prepaid, what happens? Do I still have to pay for the monthly amount that I didn’t use as well as the prepaid base plan? Or will it turn into some kind of credit? I tried looking this up and even asking an agen...

I cannot login or reset password

I’m in Canada, I have a koodoo prepaid activated phone but I haven’t used it for quite a while, like over a year at least. I need a phone to get a sms text sent to me for verification for work, so I tried logging into my prepaid account so I can add minutes but at login it says: “ Your login failed....

Cannot reset password, getting ForgotPassword/LoginUnsuccessfulUser_LoginDisabled

Hi, I am trying to login to self-serve on prepaid to add credits to my phone and I know I am using the correct User ID and Password and it doesn’t work. I then try to reset my password and get ‘’ ForgotPassword/LoginUnsuccessfulUser_LoginDisabled ‘’. Help?

Pre authorized payment won't allow credit card option

Hello!I just switched to Koodo and am setting everything up. I’m trying to register my credit card in the pre authorized payment section but it will only let me get to the next section if I choose my bank account and not my credit card. Does anyone know how to fix this? Thanks.

Can I use an older sim card for a new prepaid account?

I have several older deactivated sim cards from Koodo. They are the right size and are just sitting there in my desk. Do I need to run out and buy another one to open a prepaid account?

Refund

Hey there, I recently switched to Koddo from Freedom because Freedom’s signals were good. I used Koddo but its the same thing. I want to get back the charges that I paid on my pre-paid plan. I saw on Koddo’s website that switching customers get 30 day trial/ they can cancel within 30 days and get mo...

Postpaid to prepaid new number- Will old account close?

Hello everyone,I am in the process of switching to a prepaid account but I’d like to get a new number. If I choose to get a new number instead of transferring my old postpaid number, will my old account still close automatically? Or will I have to call Koodo?

do you get free calling between account members on a prepaid koodo plan

do you get free calling between account members on a prepaid koodo plan

Trying to top up and use the 3 times offer,credit card will not work-not my card at issue

i know the credit card is good, is koodo overloaded?

How to return the perpaid balance

I will stop using Koodo's number. How can I return the balance in the account?

Prepaid

Hi Prepaid folks. Check out the boosters, they are triple minutes and data right now !

Prepaid account double charge?!

I just wanted to talk to someone and now I can’t get a call back until Friday? that’s ridiculous. My prepaid account was double charged for my normal top up. It said it failed the first time said my account was not charged, so i did it again and it said 70$? So it obviously was charged. I just want...

issues with account

I topped up my account, restarted my phone but my plan never reactivated. So I went online and tried to reactivate which didn’t work. Now my $65 balance that I just bought and put onto my account has went back down to $0 and my account is still deactivated. I am extremely furious right now and I nee...

1
2
3
4
5
6

Page 4 / 6

Leaderboard

Powered by inSided

Sign up

Already have an account? Login

Login using your Koodo Self Serve Login using Facebook

or

Username *

E-mail address *

City

Country

Password *

I accept the terms & conditions

loginBox.register.email_repeat

Login to the community

No account yet? Create an account

Login using your Koodo Self Serve Login using Facebook

or

Username

Password

Remember me

Forgot password?

Enter your username or e-mail address. We'll send you an e-mail with instructions to reset your password.

Username or e-mail

Back to overview

Scanning file for viruses.

Sorry, we're still checking this file's contents to make sure it's safe to download. Please try again in a few minutes.

OK

This file cannot be downloaded

Sorry, our virus scanner detected that this file isn't safe to download.

OK

Koodo Community

CRTC Wireless Code

©2018 Koodo Mobile. Privacy & Legal