I have a 5gb monthly promotions (valid for 12months) applied to my Koodo account, I would like to know if I change my plan, will I still have the promotions applied to my account?
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It depends on how you got it. What was the condition of the add-on?
If it was part of the plan, then it will be lost when you change your plan to another.
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It depends on how you got it. What was the condition of the add-on?
If it was part of the plan, then it will be lost when you change your plan to another.
I don’t think it was an add-on. I just started using Koodo in January and the sales rep added the 5gb promotions for me. I paid for a $35 monthly plan.
If the sales rep added the 5GB when you signed up then it is likely tied to the plan and will be lost with a plan change
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