I have a 5gb monthly promotions (valid for 12months) applied to my Koodo account, I would like to know if I change my plan, will I still have the promotions applied to my account?
Question
5gb promotions
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+4It depends on how you got it. What was the condition of the add-on?
If it was part of the plan, then it will be lost when you change your plan to another.
It depends on how you got it. What was the condition of the add-on?
If it was part of the plan, then it will be lost when you change your plan to another.
I don’t think it was an add-on. I just started using Koodo in January and the sales rep added the 5gb promotions for me. I paid for a $35 monthly plan.
If the sales rep added the 5GB when you signed up then it is likely tied to the plan and will be lost with a plan change
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