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Will the new Samsung Note20 be available on Koodo?

Chris Koodo

started this topic

What is Call Control?

Call Control is a free and optional feature that lets you filter your incoming calls and helps reduce those unwanted spam calls no one likes...

Ranjan Koodo

started this topic

New to the Community? Here are some tips!

Welcome to our awesome community! Here are five quick tips to help you get the most out of this place. 1. Search before you start a new top...

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How do some people still have $50 Refer-a-friend links while the rest of us have $25?

My co-worker was signing up with Koodo so I offered him my referral link. He agreed to use it, but then texted me showing me a link he found online where someone was offering a $50 referral link, while mine is just $25. How does this person have a $50 link? It seems quite unfair, as I missed out w...

Billing

Invalid Sim

My Phone is saying Invalid SIMIt's a Galaxy S8 which I just had replaced 2 months ago.I have rebooted (several times), removed and cleaned the SIM, and wiped the cache on my phone.Service centers are closed for Covid, and I'm self-employed, requiring this phone to make a living.Any help would be app...

Android

Trying to purchase plan - credit card rejected

I have tried twice to purchase a new plan using my American Express credit card.I am currently a prepaid user but would like to take advantage of the $50 offer for 9GB data available to new monthly customers. I do not wish to keep the same number.I input my credit card details and drivers license in...

Plans & Add-ons

looking for a phone

Looking for the teal iphone 11 for an upgrade. Do you guys still have it?

iPhone

data usage while on wifi

How am I using data in the middle of the night when I’m not even on my phone and in a wifi area?

Other

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Unanswered Posts

Billing history

Can i have more than 18 month of billing history. Thanks

Billing

5gb promotion not showing up on my plan

Plans & Add-ons

Canceling my account from abroad

Plans & Add-ons

top up

I consumed all of my data and I want to top up but the problem is, I consumed it all ahead of expiring date of my load. What should I do then?

Self Serve

How do some people still have $50 Refer-a-friend links while the rest of us have $25?

Billing

Invalid Sim

Android

Trying to purchase plan - credit card rejected

Plans & Add-ons

looking for a phone

Looking for the teal iphone 11 for an upgrade. Do you guys still have it?

iPhone

data usage while on wifi

How am I using data in the middle of the night when I’m not even on my phone and in a wifi area?

Other

two accounts, one email. cant find one!

My husband asked me to help him get signed up with Koodo. Since I was already a member I said sure. Used my email though so now I somehow have two accounts but since they’re both under the same email I can’t find the account that’s owing to pay. It keeps defaulting to my current account that’s no pr...

Billing

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