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Chris Koodo

started this topic

What is Call Control?

Call Control is a free and optional feature that lets you filter your incoming calls and helps reduce those unwanted spam calls no one likes...

News

Will the new iPhone SE be available at Koodo?

Attila Koodo

started this topic

Paying for Prepaid Service During COVID-19 Pandemic

Online Payment Options: Register a credit or Visa Debit card In order to pay online, you’ll need to register a credit or Visa Debit card...

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Unanswered Posts

Phone credit

What is this 575 dollars in phone credit? What would I use it for?

Other

S9 Hasn't Got Update

The S9 was supposed to be updated on June 1st. Has it been delayed or is it my phone not getting the update

Android

Charged for Data, but Data was Not Used

My bill shows data charges, but data is shut off on my phone. I haven’t used data in years!

Billing

Credit card not working when trying to buy new phone

Billing

annoying warning

Other

Still getting charged tab even though phone is paid off.

Tab

Haven't received my SIM card

I have been waiting 13 days for UPS to deliver my SIM card. It was already nearby 12 days ago, then stopped tracking. I think maybe it is lost. Don’t know what to do.

Other

my texting isnt working. my network isnt online at all

I broke my phone bought a new one put my old sim in it and now I'm not getting text messages

Android

Cant Receive Verification code to purchase new phone

hello i need assistance with purchasing a new phone, my current phone got destroyed and when i try to purchase a new one from the koodo website its asking me to verify my purchase by sending a code to my phone number. However since my old phone is literally destroyed, i have no way to receive a veri...

Web Store

Transferring koodo phone number to a different provider

Hello, I’ve been trying to transfer my Koodo number to a different provider since yesterday June 1st 2020, contacted your rep to release the port request. But the transfer request was cancelled by you guys. I need to transfer my old number ASAP, this is totally unacceptable. I shouldn’t have a pro...

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