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Prime already billed through Koodo

Hi all! I recently added Stream+ to my services, but I cannot activate Amazon Prime. I have already reviewed the troubleshooting and contacted Amazon; however, the issue is that my Prime account was already being billed through Koodo so it is not an

91

Anna02Beginner

customer service problem

I contacted Koodo Care to ask whether my plan included US roaming. The agent said it didn’t and offered to add it. I agreed, but she changed my Long Distance Calling perk to US Roaming without telling me that my existing perk would be removed.As a re

342

JohnnyoneBeginner

were do I find a new flip phones seems stores never have any?

403

MJLavooiBeginner

$ 100 .00 per 365 days prepaid plan

Can I receive text messages in the Netherlands from Canada with the $ 100 .00 per 365 days prepaid plan or do need a preipad plan with international texting?

495

5 hours ago

V

V.EdwardsBeginner

Other

Wireless Home Phone Hardware Replacement

Currently I have the ZTE WF721 hub and need to replace it with a unit that is 4G capable. I’ve been running in circles trying to get this sorted out. The AI assistant says to login to self serve and request and upgrade, which I cannot locate. The sta

104438

RuthMpblBeginner

délai de remboursement suite à résiliation

Bonjour, J'ai résilié ma ligne et réglé ma dernière facture. Je suis à présent en attente du remboursement. Combien de temps cela prendra s'il vous plaît? Merci

193

6 hours ago

C

CokesonConnector

Plans & Add-ons

3 day Easy roam US perk

Hello, I requested to switch the free perk to 3-day Easy Roam US. I want to confirm if this has been done and is now in effective. Thank you. Below is my communication in last billing circle.Unable to change free perk to 3 Day US roaming | Koodo Comm

264

7 hours ago

K

KimLBeginner

Unable to add 7 Day USA Pass because already had it, now being charged $10/$16 a day in USA

I had a 7 Day USA Pass from the previous month that I used in the States and I couldn’t add another one for same-trip within 30 days so I thought I was covered. Now I check my bill and I am charged additional amounts for these few days...what the hec

623

PaigersConnector

never received activation email or esim

never received activation email or esim Im trying to set my phone up with Koodo , I did everything online paid 15.75 for the eSIM it said my credit check was approved I got a email with a order number and that’s it , I need my phone for work tomorrow

618

RuutBeginner

Poor internet service

I live rurally and have a lot of difficulties with dropped calls and poor internet service. I purchased a used phone from Koodo and am on contract for another year but want out. How do I do that?

425

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J

JJNBeginner

Prime already billed through Koodo

Hi all! I recently added Stream+ to my services, but I cannot activate Amazon Prime. I have already reviewed the troubleshooting and contacted Amazon; however, the issue is that my Prime account was already being billed through Koodo so it is not an

91

JohnnyoneBeginner

were do I find a new flip phones seems stores never have any?

403

MJLavooiBeginner

$ 100 .00 per 365 days prepaid plan

Can I receive text messages in the Netherlands from Canada with the $ 100 .00 per 365 days prepaid plan or do need a preipad plan with international texting?

495

5 hours ago

R

RuthMpblBeginner

délai de remboursement suite à résiliation

Bonjour, J'ai résilié ma ligne et réglé ma dernière facture. Je suis à présent en attente du remboursement. Combien de temps cela prendra s'il vous plaît? Merci

193

6 hours ago

C

CokesonConnector

Plans & Add-ons

3 day Easy roam US perk

Hello, I requested to switch the free perk to 3-day Easy Roam US. I want to confirm if this has been done and is now in effective. Thank you. Below is my communication in last billing circle.Unable to change free perk to 3 Day US roaming | Koodo Comm

264

7 hours ago

K

KimLBeginner

Unable to add 7 Day USA Pass because already had it, now being charged $10/$16 a day in USA

I had a 7 Day USA Pass from the previous month that I used in the States and I couldn’t add another one for same-trip within 30 days so I thought I was covered. Now I check my bill and I am charged additional amounts for these few days...what the hec

623

PaigersConnector

never received activation email or esim

never received activation email or esim Im trying to set my phone up with Koodo , I did everything online paid 15.75 for the eSIM it said my credit check was approved I got a email with a order number and that’s it , I need my phone for work tomorrow

618

RuutBeginner

Poor internet service

I live rurally and have a lot of difficulties with dropped calls and poor internet service. I purchased a used phone from Koodo and am on contract for another year but want out. How do I do that?

425

Tips, Tricks & Troubleshooting

J

JG89Connector

RCS Chat will not connect

My RCS chat status is stuck on connecting. I have turned my data off and on. I have turned my wifi off and on. I have reset my phone. My apps are all up to date. My android is up to date. I have done everything other than factory reset my phone which

8711

Getting my daughter in another city onto my plan

O

OwlRidgeWriterBeginner

Other

I want to add my daughter to my plan in another city in a pay as you go plan. Will she be able to get a SIM card at a local Koodo store and activate it on my plan?

483