Welcome to the Koodo Community

M

my1userNameBeginner

GrapheneOS on Koodo Pixel 10 ?

If I buy a Google Pixel 10 from Koodo with a tab an a plan and all, can I unlock the bootloader and install GrapheneOS ? Thank you

375

HngConnector

Didnt receive eSIM came from Public Mobile

I signed up for Koodo from Public mobile and ported my number with YES but i didn’t receive any E sim or QR code for Koodo. I tried to get a replacement e sim and it says my email was too new to get a verification code someone please help**post edite

478

Jasmine AthanazeBeginner

phone bill

I'm being charged $200 plus this month, can someone please go over my bill and send me the correct charge. I haven't missed a payment so why is my bill higher.

151

NicoleOlanBeginner

Didnt receive eSIM / Welcome Email w QR Code - Phone now doesnt have service so I cannot receive callback

Hello, Hopefully I can find help here! I transferred through the app from Public Mobile to Koodo. My number says it's active when I login to self serve. I didn't receive a welcome email or an eSIM. My phone doesn't have any service so I cannot re

84956

R

RubarbBeginner

why cant I talk to a live agent today when i did on sunday?

Why was I able to talk to a live agent on Sunday, but today all I can do is Koodo Assist, which is not helpful in the least.

131

NewfieMudderConnector

Can't make phone calls..

I am very new to Kudoos. About two hours ago I updated my plan. When I tries to make a phone call I get this message. "Not registered on nerwork,"Can someone please help me out.Thank you

335

mitoOrganizer

dm1000 and boost wifi lite 6

I have the 100mb-down unlimited internet home plan.everything working fine.what wireless router models can I use to replace the dm1000 or b6l wifi boost? thx.

958

Jongin ChoiBeginner

Payment methods when returning to Korea without a Canadian card or bank account

I have returned to Korea and no longer have a Canadian credit card or bank account.However, the payment for August can only be made using a Canadian credit card or bank account, so I have no way to pay it.What should I do?

141

9 hours ago

Phones & Devices

The place to ask all of your phone related questions

Purchases & Returns

332 topics

Tips, Tricks & Troubleshooting

937 topics

Managing your Services

The place to ask all of your Koodo related questions

Billing & Payments

1117 topics

Plans & Add-ons

1159 topics

Self Serve

485 topics

Prepaid

350 topics

Other

1056 topics

G

Georgeg0Advisor

Plans & Add-ons

Transfer LTE smartwatch eSIM from Galaxy Watch to Apple Watch

I’m switching from a Galaxy Watch LTE to an Apple Watch Cellular and want to transfer my existing Koodo smartwatch line/eSIM.I do not want a new line or another activation fee, since I already paid the $70 fee when I first activated the service with

243

JaiodoBeginner

Didn't receive esim notification or email with QR code to setup new line.

I setup my wifes phone as a new line on my monthly account and brought her number from koodo prepaid. We didn’t receive a push notification or an email with a setup QR code for the esim. As we brought her existing number from the prepaid account she

224

M

my1userNameBeginner

GrapheneOS on Koodo Pixel 10 ?

If I buy a Google Pixel 10 from Koodo with a tab an a plan and all, can I unlock the bootloader and install GrapheneOS ? Thank you

375

HngConnector

Didnt receive eSIM came from Public Mobile

I signed up for Koodo from Public mobile and ported my number with YES but i didn’t receive any E sim or QR code for Koodo. I tried to get a replacement e sim and it says my email was too new to get a verification code someone please help**post edite

478

Jasmine AthanazeBeginner

phone bill

I'm being charged $200 plus this month, can someone please go over my bill and send me the correct charge. I haven't missed a payment so why is my bill higher.

151

R

RubarbBeginner

why cant I talk to a live agent today when i did on sunday?

Why was I able to talk to a live agent on Sunday, but today all I can do is Koodo Assist, which is not helpful in the least.

131

NewfieMudderConnector

Can't make phone calls..

I am very new to Kudoos. About two hours ago I updated my plan. When I tries to make a phone call I get this message. "Not registered on nerwork,"Can someone please help me out.Thank you

335

mitoOrganizer

dm1000 and boost wifi lite 6

I have the 100mb-down unlimited internet home plan.everything working fine.what wireless router models can I use to replace the dm1000 or b6l wifi boost? thx.

958

Jongin ChoiBeginner

Payment methods when returning to Korea without a Canadian card or bank account

I have returned to Korea and no longer have a Canadian credit card or bank account.However, the payment for August can only be made using a Canadian credit card or bank account, so I have no way to pay it.What should I do?

141

9 hours ago

NA2Beginner

Other

Connect with Koodo agent

Can’t seem to request a call back from the chat or connect with agent via chat. Please help!

194