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Plans & Add-ons

All discussions about Koodo plans and add-ons.

  • 5,021 Topics
  • 25,170 Replies

B
Blgj

Us roaming add ons
Question

What is available?

48 4
1 day ago
T
TippyOB

Koodo Home Phone
Question

I have Bell landline and internet. Can I cancel my landline and move it to Koodo but keep my DSL internet?

44 4
1 day ago
J
justine

Retaining my Koodo plan with a new phone
Question

My employer may be buying me a new phone (Samsung S10) and I would like to use it with my current Koodo plan. Most current Koodo plans have way more minutes and data than I would ever need. Am I able to retain my current Koodo plan with a new phone or do I need to buy a plan that I don't need (or ch...

41 1
G
1 day ago
J
jadzia0

What is the difference between easy roam and international data roaming?
Solved

My mom is in mexico at the moment and mentioned she was getting texts about roaming. I added international data roaming for her but am not sure what good that's meant to do, since the add-on doesn't seem to have a description attached (unless I missed it...)... Is easy roam an automatic $12 fee for...

80 2
J
2 days ago
J
jkanders

1gb35
Solved

Got an email from koodo saying the $30 plan will be increasing to $33/mo in may but was given the option of getting 1 GB data plus unlimited calling for $35/mo. Apparently all I had to do was text 1gb35 to a number to get this plan. When I tried it I got a reply saying I didn't qualify. ? Do I have...

45 2
2 days ago
B
Bob Decastro

$35/5gb plan
Solved

Can u pls. Check d remain months of.my. $35/5gb plan & if this Plan finished expires ....is this promo plan will continue as usual At this price tknx Bob 4033894821

72 3
R
4 days ago
1
1234567890 New User

$50 is the New $40

This was $40 before 😭

196 13
4 days ago
I
illo New User

If you switch to this plan today, you may not be able to get it back.
Solved

I was about to switch my plan from the $75 per month to the $50 when I saw the message saying "Your current plan may no longer be offered. If you switch to this plan today, you may not be able to get it back.". That last part has me worried as I plan on going back to the $75 one later this year when...

170 9
I
5 days ago
B
bCC

Talk Booster disappearing
Solved

I have purchased a few 100 minute talk boosters for my daughter's phone and I don't think the minutes are carrying over after renewal of the base plan. After purchase, calls can be made but then sometime in the following month calls can't be made. When I scroll through usage all I see are SMS and...

49 6
5 days ago
A
Aimee80

Travel data package
Solved

If I want to use a travel data roaming package while in Cuba, can I choose to turn my data off on days when I don't want to use data and NOT have to pay the $12/day roaming fee for the days when the data is turned off? Or do I have to pay the additional $12/day for every day I am there?

95 2
5 days ago
J
JoelDD New User

Virgin offers better promotion, but I want to stay with Koodo, is there any matching?
Solved

As per title, I want to get a new Galaxy S8. With tab or otherwise both companies offer 6G Unlimited Calling for $75 a month, but Virgin offers 100-trade in and $75 of accessories. Koodo will give me $65 trade-in and that's it.

155 13
D
5 days ago
A
ARS12

Koodo Website will not let me choose a large tab when adding a new line to my account
Solved

Hi there. I currently have a phone open with koodo under a medium tab for my parent. I am looking to switch over to Koodo for myself as Fido is getting too expensive. I am looking at a Large Tab for a phone I am interested in, however, when I log into my account on Koodo's website and choose the p...

116 11
6 days ago
Dmmpinehurst

iPad mini 2
Solved

Are you able to add data to an iPad mini 2

65 6
G
7 days ago
G
Germ

long distance
Solved

i have a plan long distance across canada but when i call it say long distance charge may apply ??????

64 2
9 days ago
B
b_ill New User

Long Distance Call Rate Increase
Solved

I recently discovered that long distance call rates have increased by quite a bit to certain countries. Calls to US numbers are now $0.60/min (!!!!!) or $0.20/min with the $3 Long Distance Saver add-on (which I have). Previously those rates were $0.30/min or $0.05/min with the Intl Long Distance Sav...

225 6
D
10 days ago
B
bigtoronto

Keep existing account and leave the account account while porting number out
Solved

Hi, there, everyone. Just wondering if I can keep existing account and leave the account active while porting number out, the main reason is I would leave the country a year, so, I will put my old number to prepaid service to minimize the expense until I return . Then I will have my family member...

143 8
D
10 days ago
K
Kayagum

Future Phone Upgrade
Solved

Hello, I was looking to possibly upgrade my phone in the future. I currently own an iphone 6s on a tab small and was looking into upgrading into either the Iphone 8plus or Iphone X.I noticed that the Iphone 8plus and Iphone X doesn't offer tab small and was wondering if there was a way they do offe...

84 1
11 days ago
G
Gorb New User

Easy roam
Solved

Does data roaming have to be turned on for the easy roam to work?

104 4
G
11 days ago
1
1234567890 New User

Koodo Increases Plan Price?

If true, there goes Koodo’s reputation. 😂 What is next? Changing the Tab system? 👌

389 24
J
11 days ago
J
JessieE

International Call plan - US exclusion
Solved

Hi.... There is a few US area codes excluded from the International Calling add on. Which area are on the exclusion list?

86 3
12 days ago
K
kalynda hampshire

Unlimited Canada-wide Family Calling under my plan
Solved

When it says:  Unlimited Canada-wide Family Calling under my plan, does that mean with any provider? or only other Koodoo plan family members

154 4
M
12 days ago
M
Mikey Wilson New User

prepaid minutes
Solved

question i have a prepaid plan and when i add on extra minutes should it exhaust the unused minutes first before starting the new added minutes thanks cheryl

79 2
M
12 days ago
J
jinkoodo

Switching from rated plan to prepaid from self- service
Solved

I have a rated plan now and I want to change to prepaid. Does anyone know if I can switch from the current rated plan to a prepaid base plan from the self-service?

134 8
M
14 days ago
1
1234567890 New User

Self Serve Thinks I Changed My Plan Today

New bugs brewing at Koodo?

175 9
14 days ago
Cheleanne

How about it Koodo?? Make ALL the plans available across the country!
Solved

"We are in the process of moving back to Alberta at the end of May. The plans in Alberta really lack compared to Sask. Why is that? I need to be confident that I can take my plan anywhere I go and be able to change my number! C'mon Koodo - you HAVE the power to do this! I may have to start shopping...

179 10
15 days ago

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