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Plans & Add-ons

All discussions about Koodo plans and add-ons.

474 Topics
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474 Topics

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"Sorry, this information is unavailable right now. Please refresh the page." error still here

Sorry, I had to make a new post on this issue since on the other post is already label as resolved . This problem has been going for few days now and I will like to fix it ASAP.

Switching from Public Mobile

Does Koodo have any promotions for existing public mobile users? I am looking to switch to another provider.

May I please have a working link to the Tax Exempt for INAC members . Indian Status

Having trouble getting an application and where to sent it. Any help greatly appreciated, Thank you in advance

Promo Plans

I’m having issues with accessing promo plans. I am the holder on the account, with my brother on the same account. He is getting the promo plans such as the $30 for 2gb of data and unlimited text and call, however I do not have that. I was wondering what is the issue? I would love to change my curre...

Cyber Monday $55/20GB Plan

As an existing customer am I able to upgrade to the Cyber Monday $55/20GB Plan?

WHERE IS OUR REFER-A-FRIEND MONEY????

Koodo admits they owe us money for the refer-a-friend program - SINCE SEPTEMBER 2021 - WHERE IS OUR MONEY?????

Re-activate services

I have my phone on season hold for 5 months now. I want to re-activate my services in order to keep your phone number. please how I do that or what number can I call?Thanks,Seyi

unable to receive incoming calls while I am overseas

hi i am currently in china and would like to be able to receive incoming calls originated from canada. Please let me know how to activate the service.

koodo ADD3

I received a text message saying I was available to add 3gb of data to my plan for $10 / month if I texted back saying “ADD3” and I've tried about 4 or 5 times to get the thing to work. Every time I try it texts me back saying “Koodo: Sorry, we're temporarily unable to add this add-on to your accoun...

HELP ON LAST POST

Please help and respond to my main post!! I can't work without my phone and was scheduled to start over an hour ago. Please please please help!!!!!

Incoming text messsages while abroad and starter plan

Hey all, I feel like I know the answers to these, but the Koodo website does not provide direct answers. If I am on a postpaid plan, let’s say the 15$ starter plan, and travelling abroad for months at a time, will I get charged anything for receiving text messages? My only needs while abroad are to...

Yes I want that 20gb for $55 u emailed me!

Got a text regarding a 20 GB promotion for $55...and have not been able to find this?!Is there a koodoo rep # I can call, to get this added asap?!?Phil

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