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Question

Activation Fee

  • July 28, 2026
  • 2 replies
  • 33 views

I had a question in regards to adding an Apple Watch plan to my account. With the new CRTC activation fee bans that recently came into effect, is Koodo still allowed to charge their $70 activation fee? I want to add my watch to my plan, but that fee is absolutely nuts. 

2 replies

Dinh
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  • Mobile Master
  • July 28, 2026

Just to confirm, were you quoted that fee in a store, or is it what you're seeing when you try to add the watch yourself in Self Serve?

On the Koodo side, what a watch needs is the OneNumber smartwatch plan. It starts from $10/month, includes 5GB of data for the watch, uses the same number as your phone, and is postpaid only. https://www.koodomobile.com/en/help/smartwatch-faq

I would recommend you is to start in Self Serve and go as far as the order summary before you confirm anything. Any one-time charge is itemized there, so you'll see the actual number before you commit, and you can back out if it's still there.


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  • Mobile Master
  • July 28, 2026

Connection fees have been eliminated as of June 12. Were you charged by any chance?