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Question

cannot add perk

  • July 19, 2026
  • 5 replies
  • 56 views

Its getting really annoying how difficult it is to change a perk.  Please help as nobody yet has still changed my perk.  Its to a point where changing service providers is the answer.

5 replies

Forum|alt.badge.img+4
  • Mobile Master
  • July 19, 2026

Let me flag a rep for you. Which Perk do you want?


  • Author
  • Coach
  • July 19, 2026

I want roll over perk for all lines been trying on previous and nothing still has been setup.


Dinh
Forum|alt.badge.img+4
  • Mobile Master
  • July 19, 2026

A rep mentioned the perk has been added to your account in your previous thread. Can you check your plan in self-serve to see if that was setup there? 

 


  • Author
  • Coach
  • July 19, 2026

plan still says 5G speed boost.  I want roll over data


Flo Koodo
Forum|alt.badge.img+4
  • Official Rep
  • July 19, 2026

Hi ​@L4n 

We have tried to add the Rollover data perk from our end but we were unable to. We have submitted a request and it should be added in the backend within 3 business days. Please let us know if it doesn’t get changed within this time frame.

Thank you!