Koodo Community
Question

Remaining Prepaid Credit

  • 12 April 2023
  • 2 replies
  • 65 views

I would be stopping my koodo prepaid service but I have remaining balance on the account  would I be able to get a refund on this amount or be able to transfer the remaining balance to my friend number that is also with koodo?


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2 replies

Userlevel 7
Badge +4

No. Unfortunately Prepaid funds are not refundable or transferrable. 

Userlevel 7
Badge +4

The rule of thumb with prepaid is to sue up everything you can and transfer towards the end of your cycle in order to minimize lost funds