Phones & Devices

I am getting continual emails from an unknown sender on my LG 4G.  (My text requests to stop sending have been blocked). There does not seem to be a block sender option on the drop down menu. Could someone pls. tell me how to block spam MMS.Thank you. 

How many people can i have on a conference call?

Hi!  I keep getting text messages from a spammer.  And when I go to block it, the block action is greyed out, with only the add to contact option.  The spammer sends a text message using an email: charfauros@ preferencs.sbs .  Anyone else receive those?  Any idea how to block it?

I keep getting this error popping up. Any ideas on how to fix it. Google comes up with nothing and when I click on anything, it just closes the window.I've already restarted the phone, clear system cache and repair apps. res/layout/autofill_inline_suggestion.xml keeps stopping 

I purchased a pre owned phone on Black Friday and changed my mind as I’m switching to Telus and I need to return it, it is unopened in the box. My 30 days are almost up and I cannot get ahold of Koodo. Anyone have an address to return this junk to? 

Is internet required for Koodos home phone? or, does the hub provide the signal needed? if so, can one use any portable phone with that hub? 

I purchased the Google Pixel 4A 5g through Koodo. The last few months the voicemail has been having issues playing my messages. They sound like I am listening under water. When I am speaking with my clients in a phone call my end gets cut of a lot, so they can't hear what I am saying half the time. I am not moving around, either. It is frustrating because I can't understand half the voicemails and I can't have a conversation via phone call. Has anyone had this issue before? 

I bought a OnePlus Nord N200 phone. I can make phone calls with it using my KOODO sim card, but I can’t use mobile data. My mobile data is turned ON in the phone’s settings. Any advice?

I would like to remove seasonal hold while I am in Mexico. Do I need to reactivate my simcard or will it work after the hold is off?  Also, Will I be able to receive texts from Canada? Is it adviseable to get Roaming?

I want to transfer one phone number from a account with multiple different phone numbers with another company to Koodo. How do I transfer just the one phone number without transferring the others?

Whyy can't I connect my tablet to WI fiI have had this problem for a while now I still don't have wifi on my tablet

No attachment with phone for uploads to PC? I presume it is possible to do.?If so from where so I get the necessary cable?Thanks.

I was looking about upgrading to a refurbished phone, do these phones come with the charging cables as well?Thanks ! 

I can’t get wi-fi calling to work on my new phone. It says it is enabled but it is not. Any suggestions?Samsung S22

Plan: $40 1GB Unltd min Plan SFD.Phone: LG X Venture I would like to be able to use either USB tethering or the WiFi hotspot function on my LG X Venture to send data to my PC. Koodo support had no idea what to do to get this working.I don’t need the basic Android HOWTOs telling me what to click on. I tried the basics, and they didn’t work. What do I need in order to do the above? Thanks 

I have a new phone. I am selling my old phone (reset). I put my older SIM card in my new phone. Can I sell my old phone with the new SIM card I received with my new phone?Will the buyer access things on my account information if I do this?

Trying to find old sms messages to a specific number from 2019

Hi there,Is it possible to receive Android SW updates OTA outside Canada, more specifically in Europe ? What I mean is to be able to update from Android 10 to 11 ? Or can I update it manually using the LG Bridge application ?I'm currently inside the EU and won't be coming to Canada for at least a few years.The phone I'm talking is a LG V60 ThinQ 5G, version LMV600TM2X and to be more specific it's LMV600TM2X.ACANCB. The thing is that this phone supports all the carrier frequencies needed inside the EU, where I'm currently working and traveling.Thanks !

Hi there, I placed an order online on Jan 3/2022 for a phone and plan, but received an email saying the order was cancelled as something couldn’t be validated. I was not contacted for any additional information aside from the email indicating the order was cancelled. I requested a callback, but the representative hung up on me once I got through. Can someone please assist me in getting more information as to why my order (HFO**) was cancelled?  **hidden order number

Just wondering if wifi calling is possible to set up without cell service, only have wifi and it insists on sending text code that I will not receive 

Do you still need to have data turned on to send and receive pictures when texting if you have 25 dollar basic plan with data block activated and will you see a data charge?

Do koodo reps have the ability to delete a text message that they have sent to you? I received a text from a rep with some follow up assurance and then the text was gone. It is not in my trash and although I did correspond, there is no trace of him ever sending a message or me responding all of the sudden. I just find it strange. I know the message was there and archived. 

Hi, I'm a current customer. I'd like to buy a plan for my daughter's phone which I pay for. She wants a specific phone number.  Can I do this online?

Hi, I just bought a new phone and plan (online) for my partner as a new added line. I originally thought this meant she would be given a phone number completely different to mine, but I’m now wondering if I was wrong? I selected “give me a new number” when purchasing the phone.. does this mean my existing phone number will change, or is it just that she will be getting her own? 

Hi,I made a credit card and it is on process now, so I don't know CVV and expiry date yet(only can check card number on my banking app). I really want to buy a phone and phone plan promotion before Jan 4th (promo end). Is there any way to do this?I talked with an agent from my bank, but they didn’t allow me to have those info over the phone, because it is dangerous.