I purchased a pre owned phone on Black Friday and changed my mind as I’m switching to Telus and I need to return it, it is unopened in the box. My 30 days are almost up and I cannot get ahold of Koodo. Anyone have an address to return this junk to?
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What address do I send a return phone to?
Best answer by rikkster
You can contact Koodo’s webstore by sending an email to: koodo.webstore@koodomobile.com to initiate the return process.
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You can contact Koodo’s webstore by sending an email to: koodo.webstore@koodomobile.com to initiate the return process.
MarvinGaye wrote:
I purchased a pre owned phone on Black Friday and changed my mind as I’m switching to Telus and I need to return it, it is unopened in the box. My 30 days are almost up and I cannot get ahold of Koodo. Anyone have an address to return this junk to?
Just wanted to follow up with you to see if your issue has been resolved. Did you manage to reach out to the Koodo Web Store and get the prepaid slip to ship back your CPO device?
I have quick question. When I return a phone within the 30days period, do I have to pay for the retune shipping fees?
Thx
engineer4all wrote:
I have quick question. When I return a phone within the 30days period, do I have to pay for the retune shipping fees?
Thx
Were you purchasing the device online or in-store? Assuming you ordered it online, did you first contact the Koodo Web Store at koodo.webstore@koodomobile.com to initiate the return process with them?
Thx for your reply. No I didn’t purchase any phone yet, but I’m about to. I found out that I have to pay $10 to ship my phone order, so it just came to my mind: is it the same if I return the phone?
+4engineer4all wrote:
Thx for your reply. No I didn’t purchase any phone yet, but I’m about to. I found out that I have to pay $10 to ship my phone order, so it just came to my mind: is it the same if I return the phone?
They mentioned it was a free return so I think you don't have to worry.
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