Do koodo reps have the ability to delete a text message that they have sent to you? I received a text from a rep with some follow up assurance and then the text was gone. It is not in my trash and although I did correspond, there is no trace of him ever sending a message or me responding all of the sudden. I just find it strange. I know the message was there and archived.
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No, the only person who has access to delete a text message would be someone with access to your phone itself.
Koodo reps cannot remotely delete content from your phone.
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