How can I stop getting charged (defrauded) for a Stream+ subscription I do not have? Hi folks. I’m posting here because I’d like to avoid wasting another 5+ hours of my life on the phone being transferred between Koodo reps and listening to terrible hold music. My issue has a complicated (but unfortunately relevant) backstory. I feel like the solution should be simple. Evidently, it is not. I'll lay it out chronologically.March 23, 2026 - AfternoonOn this day, I decide to be a grown up and start paying my own phone bill. The accounts were set up so we logged into Self Serve under my dad’s email address, but we had two separate account numbers under his login (mine and his). Accordingly, I wanted to separate my account from his Self Serve profile/login information and have my own.I went to my local Koodo kiosk with my dad to ask for our accounts to be separated. The representative seemed confused because our accounts, on his end, appeared to be “separate” (each having their own #). He didn’t understand that they were under the sa
