Since this afternoon (november 6) the network is very weak. I must go near a window, preferably open, if I have some hope of call someone. I try to discuss with the “assistant”, but with no result. How can I said to Koodo/Telus that their service is broken here. A phone number will be appreciated.
Have you asked your friends and neighbours that are using Telus and Koodo in your local area to see if they are experiencing the same issue?
No. I pay for a service and I dont receive this services anymore. I just want a phone number to contact the service provider,
Unfortunately, there is no direct number. You will need to schedule a callback through Koodo Assist to speak with a rep. They will be able to direct you to the appropriate department. https://Koo.do/Chat
If you are unable to schedule a callback, you can also send a message to a rep on Facebook Messenger or Twitter. https://m.me/Koodo
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