I have a family plan. My son decided to upgrade his phone and data plan. The upgrade and plan change, these went through fine. He wants to keep the data rollover as his perk. I am unable to add it back to his line. I deselect and reselect, click apply, and it saves and then states no prk has been added to his plan.
I've tried this on a PC as well, using incognito mode, same result. I would also note that I've had issues in the past this this line.
Can someone add the rollover perk to his line on the back end? His number is the one one his account ending in 67.