Yesterday, I selected a plan, entered all my details, placed an order, and registered for self-service. However, I don’t see any instructions on how to install my eSIM, how to start using Koodo, or how to transfer my number. For the past two days, all I’ve been seeing is this:
Your order is in progress
Your account has basic access for now. You'll get full access when your order ships.
When will I receive the QR code with instructions?