Trying to dispute a NSF charge. I’ve cleared cookies, used different browsers and even different devices but I’m able to make an online request. I reside in Canada and do not use a VPN. I’ve tried over 2 weeks and come up with the same error. Please help.
Question
There was a problem submitting your request. Please try again later.
+4Since it's been failing for over 2 weeks and you already tried different browsers and devices, let me flag a rep to look into it and get the NSF review submitted on their end. I assume your account is active and no suspension?
Just so you know, the NSF fee is triggered by the returned payment itself, so no guarantee it gets waived, but it will get looked at properly. You can also chat with the Expert Messaging team via Koodo Assist if you'd rather not wait for the rep.
Yes my account is active and no suspension. Could you have a rep look at this please and thank you!
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