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Question

Offer Received One Month Before Tab Charge Completiom

  • Nov 5, 2026 4:08 AM UTC
  • 1 reply
  • 8 views

Hi there, I received a plan offer that I’m now considering. I currently have one month left on my tab. If I proceed with taking a plan offer, does that mean I would be charged to pay off the remaining Tab balance (which I understand I can already on the self-serve) as well as the Tab Bonus?

This would be a big deciding factor for me so looking for an advice!

1 reply

Dinh
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  • Mobile Master
  • Nov 5, 2026 4:33 AM UTC

Taking a plan offer is a plan change, not an upgrade, so it doesn't automatically mean paying off your Tab. The Tab bonus is only charged if you cancel, upgrade your phone, or change to an ineligible rate plan before it reaches $0. https://www.koodomobile.com/en/help/Tab-bonus

 

As you have a Tab, Self Serve should only show you plans you can change to while keeping the Tab (and Tab bonus) https://www.koodomobile.com/en/help/changing-your-rate-plan If a change would require paying off the Tab, there should be a warning message before you confirm, so you wouldn't get charged without knowing.

 

With only one month left, the remaining Tab bonus should be small anyway since it goes down every month. If you want to be 100% safe, I would wait until the Tab is done next month and take the offer then, if it's still available.