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Question

usage charge

  • Nov 5, 2026 8:50 PM UTC
  • 2 replies
  • 12 views

I was charged for $10 for data but wasn’t over my amount for the month and I didn’t travel out of Canada

2 replies

Mayumi
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  • Mobile Master
  • Nov 5, 2026 9:16 PM UTC

They s could be some glitches.

You can submit review the charges through your self serve.

Log into your self serve > billing > support > " ask us to review a charge". They will response to you.

If they don't, come back here aging. then we can Flagg a rep to check your account.


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  • Mobile Master
  • Nov 5, 2026 10:23 PM UTC

Can you provide a screenshot of your bill with a detailed list of charges? Make sure to remove any personal details, as this is a public forum.