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Question

Why does it keep refunding me after purchasing stream+

  • Nov 7, 2026 8:15 PM UTC
  • 1 reply
  • 10 views

Everytime I buy the stream+ subscription it keeps issuing me a refund the next day. Why is it doing rhis. Ive had subscription for months and months and now its doing this. Can anyone help me as to why

1 reply

Flo Koodo
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  • Official Rep
  • Nov 7, 2026 9:08 PM UTC

Hi ​@Babydoll8282 

We have looked into it and according to the details, the Stream+ subscription appears to be active, and there is indeed a refund after the payment.

The subscription status indicates there is a change in progress. Can you please let us know whether it is Netflix Premium that you activated through Stream+ or Netflix standard with ads?