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KeleelyBeginner
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TufNigelBeginner
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Purple J
Purple JLeader
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call control.

Ive been getting calls from one particular phone number 2 or 3 times a day. Reversed looked up the number and it's from a company called irestel inc. I googled that name calling me, it comes up as possible scam. I've blocked the number, but they still make it to voicemail.  They say nothing,  and sometimes i can hear a keyboard in the background.  I added call control,  but there only appears to be adding authorized callers. I took ot off for that reason.  I only want this ONE  phone number to not get through.  I don't want to go through the hassle of adding ALL of my contacts,  or the names in my WhatsApp work group chat...as my co workers can call me through WhatsApp. It's just the ONE phone number that I need stopped how do i stop that ONE phone number? 

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Timo Tuokkola
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TheAndyPandaBeginner
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ckkBeginner
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A couple questions...

I have a couple questions and I'm having a hard time finding the answers.  Also if anyone has the best way to contact customer service, please let me know!  1. A few months ago a Telus rep came to my door offering me internet which I accepted.  Once he was long gone and I got my first bill it came through Koodo.  I am curious as to why/how this happened as I was under the impression it was directly through Telus.  It's not that big of a deal but I did not enjoy making a seperate Koodo account and find it even more frustrating trying to contact koodo. (I have yet to find a direct chat or phone number to speak with an agent or customer service) 2.  My second question is can I pay my internet bill through my bank and not a credit card.  Anytime k try to search an answer it only gives me options for Mobility and asks for a koodo phone number, which I don't have.  I need internet troubleshooting not mobility.  If so how do I remove my credit card from my account.  Again, having a hard time

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AnixaiiBeginner
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StoftyRockstar
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two_userAdvisor
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britvBeginner
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mulengamBeginner
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SK_26Beginner
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KOODO Refer a friend doesn't work

It has become extremely frustrating to deal with the complete lack of proper assistance from Koodo’s customer service. Despite multiple attempts over several months, I have yet to receive a clear answer or any meaningful support regarding the missing referral bonus from January. Instead of resolving the issue, I was repeatedly redirected and ultimately told to contact you — which is entirely unacceptable at this stage.On January 2, 2026, I referred a friend to Koodo, and he activated his line on January 5, 2026. It has now been over four months, and neither of us has received the “Refer a Friend” bonus we were explicitly promised. This delay is unreasonable, and the ongoing lack of accountability from Koodo’s support team has only made the situation worse.To make matters even more concerning, the Koodo support team instructed me to email support@refer.telus.com for assistance. That email address turned out to be fake, as I immediately received a delivery failure notice stating that the

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Nick Fitzhardinge
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