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Conversations

Recent Conversations
Conversations 1 - 20 of 34152
Photo of mgdk
iPhone Screen won’t turn on but still hear notifications.
I got my iPhone 6s from Koodo in August and 4 months later the screen refuses to turn on. It is just black. Although when charged I can h...
  • 1 me too
  • 3 replies
  • Question
Photo of Sue
stolen phone
We just got the iPhone 6 and it was stolen on Sunday. It's been reported on my account and with Apple.
  • 1 me too
  • 1 reply
  • Question
Photo of San Junipero
I already set up payment arrangements, am I still at risk of disconnection?
Hey! I am a student who works part-time in order to pay phone bills for both me and my dad. Recently due to unexpected school costs, I ha...
  • 1 me too
  • 1 reply
  • Question
Photo of Christopher Cheng
Prepaid to Postpaid
So I changed from prepaid to postpaid because of the $15 credit/month for 12 months.  Just a few questions: 1. I have $6.00 left in my ...
  • 1 me too
  • 3 replies
  • Question
Photo of Christopher Cheng
Koodo Prepaid Base Plan Expired
So my base plan expired for a couple of days. I was wondering if there's a method to fetch text messages sent to me during this period? 
  • 1 me too
  • 3 replies
  • Question
Photo of Shannon Newell
Wanting to transfer from prepaid to monthly plan
I received a message for me to contact Koodo if I was interested in transferring from prepaid to a monthly plan and I would get $15 off b...
  • 1 me too
  • 3 replies
  • Question
Photo of Darlene Logan
data usage
I purchased a new phone and switched over to Koodo in January because I never used up my data on Telus within the time frame.  Now my dat...
  • 1 me too
  • 3 replies
  • Question
Photo of Nestor Reyes
Samsung galaxy A5 2017 wont charge past 1%, anyone have any suggestions?
Tried to charge my phone* battery drained. And it turned on and says its fast charging but wont go past 1%.
  • 1 me too
  • 6 replies
  • Question
Photo of James
when did koodo raise prices?
Didn't Koodo used to have $40 plans?
  • 1 me too
  • 3 replies
  • Question
Photo of Jenny Kaiser
Will the white essential phone be available online soon?
I was looking to order the essential phone but would prefer the white one. I've been checking on here but it doesn't seem to be available...
  • 1 me too
  • 3 replies
  • Question
Photo of Matt Simpson
I believe I'm supposed to be charged for a month's usage in advance, but my recent bills have been for past cycles?
I have only had my current plan for a few months, and if I remember correctly, one of the things I was informed of was that I would alway...
  • 1 me too
  • 1 reply
  • Question
Photo of Kyle
Does Koodo provide a new SIM card with a new phone purchase?
I'm looking to purchase a new phone as my old one just died on me. I've currently got a MicroSD card, but the new phone I'm looking at (G...
  • 1 me too
  • 3 replies
  • Question
Photo of Elinor
Details on charges for resuming prepaid account after stopping monthly base charges for 2 months
If I were to stop paying  the base monthly plan for 2 months how exactly would I reactivate my account to preserve my boosters?  Do I hav...
  • 1 me too
  • 1 reply
  • Question
Photo of Gerd Peters
International text add on
Did Koodo remove the international text/talk add on’s ? TXT 15 and TXT 40
  • 1 me too
  • 1 reply
  • Question
Photo of Lorna Troyer-Carefoot
My last 3 bills have all been in diff. amts. & I haven't added or deleted ANYTHING>>why?
I have a LG3...a few months ago I added Data but got a notice I had gone over my limit & chg'd $10 extra on my bill! I have Canada-wide t...
  • 1 me too
  • 4 replies
  • Question
  • Answered
Photo of Laurie Ross
Deadlines?
I just got an email advising i can now upgrade my phone and/or plan. I have until Feb 28th. However when I go into their shop browser the...
  • 1 me too
  • 2 replies
  • Question
Photo of Katie Rose Precoor
Trace calls
I am getting nuisance calls. How can i stop them...*57 doesn't seem to work on my cell but this option works with other phone companies.
  • 1 me too
  • 4 replies
  • Question
  • Answered
Photo of mb1952
$45 per month Unlimited minutes 2 GB of Shock-Free Data really unclear
Too much confliction in the description of the $45 per month Unlimited minutes 2 GB of Shock-Free Data plan. It seems simple enough in go...
  • 1 me too
  • 3 replies
  • Question
Photo of Elinor
promo for 2G data/unlimited calling open to grandfathered customers with no obligation to buy a phone?
I am on a grandfathered plan ($45 for 400 CW calling, unlimited incoming, 1 gb of data).  Your current promo is the same price, gives unl...
  • 1 me too
  • 2 replies
  • Question
Photo of Louis St-Pierre
pour la téléphonie résidentiel sans fil que veut dire le +a55 $ frais uniques de 50$
  • 1 me too
  • 2 replies
  • Question