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Recent Conversations
Conversations 1 - 20 of 33872
Photo of Courtney
koodo still hasnt gotten back to me
i got a new iphone 6 with koodo when it came in the mail the ringer was already broke, since i only had it for a few days i called koodo ...
  • 1 me too
  • 2 replies
  • Question
Photo of ZL
Can't upgrade plan to the ones shown on the "plans" page
There is a plan that I see on the "Plans" page for 5GB of data but when I login to self serve, I can only see the plans up to 750MB. 
  • 1 me too
  • 4 replies
  • Question
Photo of Herb Klein
Customer Service
  • 1 me too
  • 2 replies
  • Praise
Photo of Richard Mawn
koodo calling for customer service
I've been trying to call Koodo for the last 5 days to change my number to the new Province I have moved to. As it will just be easier all...
  • 1 me too
  • 1 reply
  • Question
Photo of Redhead05
koodo promo code works but not validation code
I am a Public Mobile customer. I have a promo code for discounted Koodo plans. I want to switch so I picked a phone and entered the promo...
  • 1 me too
  • 2 replies
  • Question
Photo of William Lloyd
Koodo false data charges
Anyone else realized their data usage is far more than it actually should be? I've used, by my phone's accounting of my data, about 160mb...
  • 6 me toos
  • 10 replies
  • Question
  • Answered
Photo of Janica Patrick
Can I get the $55 plan with no tab if I have my own phone (Unlocked Iphone 7plus)?
  • 1 me too
  • 1 reply
  • Question
Photo of Knight0011
Prepaid and Postpaid, same email for self serve
Hi, can i use the same email for prepaid self serve as my postpaid email selfserve? Thanks
  • 1 me too
  • 1 reply
  • Question
Photo of Amos D Muir
How do I talk to someone ? 1-866-99KOODO, says I will get a msgfor koodo assist and then it hangs up, but I never do get a message.
How do I speak to someone on the phone? When I call 1-866-99KOODO, it says I will get a message for koodo assist and then it hangs up, bu...
  • 1 me too
  • 2 replies
  • Question
Photo of Jeven Min
currently living in BC, but I will move to ontario for 2 years for university, what happens to my #/plan/boosters?
I am on prepaid. what will hapen to my phone number, base plan, and my booster add-ons if i move to a new province?Can i keep my current ...
  • 1 me too
  • 2 replies
  • Question
Photo of Jon
Koodo offered me 6gb of data for an extra $15 a month, Will the price of this offer go up after a few months or a year ?
  • 1 me too
  • 2 replies
  • Question
Photo of Heather Brimicombe
Can I pay off half my tab?
Is there anyway for me to pay off just half of my tab in a lump sum? The website only gives me the option to pay off the whole thing at o...
  • 2 me toos
  • 2 replies
  • Question
  • Answered
Photo of Mike Jenkins
Data turned off due to hitting 2GB limit. Changed to 4GB plan, how to turn back on?
My partner was on a 1GB plan with 1GB bonus data for $50. She hit the 2GB limit which paused her data, so I looked at plan changes and sa...
  • 1 me too
  • 2 replies
  • Question
Photo of Jon
6gb data
  • 1 me too
  • 2 replies
  • Question
Photo of Ťhĕe Prįñçē Đxllý
What's the age of consent to purchase a cellphone
  • 1 me too
  • 1 reply
  • Question
Photo of Chantal
Double Booster add on
For a limited time Koodo is offering Double booster add on. Time to top up !!!!
  • 2 me toos
  • 3 replies
  • Praise
Photo of Sean Taylor
Will a phone that uses: WCDMA, GSM, FDD-LTE work on Koodo?
The phone is: OUKITEL K7
  • 1 me too
  • 4 replies
  • Question
Photo of Lycan Thrope
double booster purchase missing
Hi, I purchased 2 double boosters. $30 for talk which has 1,200 minute calls. and 1 $30 for 2GB booster. After purchasing my Data booster...
  • 1 me too
  • 1 reply
  • Question
Photo of Damian Frederick
Billing Query (upgraded Phone, now my previous bill is past due?)
Hello! So I recently upgraded to a S8 from an iPhone SE. I was told the remaining tab balance would be added to my next bill. Today, I ...
  • 1 me too
  • 2 replies
  • Question
Photo of Tyler Rafuse
I just placed an order but haven't received any emails, what do i do? The order number is HFO01103015
No emails
  • 1 me too
  • 3 replies
  • Question