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Conversations

Recent Conversations
Conversations 1 - 20 of 33234
Photo of William Neil Plowman Jr.
How do i use free data or hotspots with out using all my paid for Data?....The vertual assistant is useless
I have to have my data plan on at all times to connect...how do I use free data and hotspots
  • 1 me too
  • 2 replies
  • Question
Photo of Gina
i cant see my bonus data
yesterday, i signed up a promotion plan($50, no tap, 1GB and bonus 3 GB data add-on for 24 months). but I cannot see the bonus data in ...
  • 1 me too
  • 2 replies
  • Question
Photo of bob
Getting a new phone with a pc mobility account now forces you to obtain a new plan from Koodo at a substantial increase
  • 1 me too
  • 2 replies
  • Praise
Photo of John Doe
I can't register for self serve or activate my phone
Hi, I just got my new iPhone se in the mail, and I can't seem activate the sim card, or register for self serve. Registering for self ser...
  • 3 me toos
  • 3 replies
  • Question
Photo of Alexandra Iancu
Why am I not receiving certain text messages?
I just got an android phone with Koodo and I only receive texts from one person with an iPhone.  But everyone else I talk to, I only get ...
  • 1 me too
  • 3 replies
  • Question
Photo of WpgJets9
Can't switch to new $45 plan in MB
Can't switch to new $45 plan in MB using the self-serve. These are the only plans I see when try to change it. Any suggestions or is...
  • 1 me too
  • 3 replies
  • Question
Photo of Amanda
Refer a friend - promo
Hi there, I referred my friend on June 3rd to Koodo. He accepted my referral on the 8th or 9th of June. It tells him that he is not finis...
  • 1 me too
  • 3 replies
  • Question
Photo of Emily Smith
Credit check needed for my own device?
My boyfriend and I have devices that we both love but want to switch to Koodo, I wont lie my credit is not very good i'm working on getti...
  • 1 me too
  • 4 replies
  • Question
  • Answered
Photo of JoePingo
Can I get the Bonus Data Offer If I Swich Plans?
I have been a Koodo customer for about a decade and I was eligible for one of the new no-tab plans, with bonus data.  It's kind of look...
  • 1 me too
  • 2 replies
  • Question
Photo of Kristen
Why am I being taxed on the price before taxes?
I have a $60 plan in which I receive a $10 discount for byod. I'm new to Koodo and I noticed on this bill that the HST tax says "7.80" (I...
  • 1 me too
  • 5 replies
  • Question
  • Answered
Photo of Kent Giang
Cant call or recieve but cant use data and text
Ive been with koodo for the past 4 months with nk issue's. I just came back from the states yesterday and i am having calling and receiv...
  • 1 me too
  • 1 reply
  • Question
Photo of ladybugg
Lg g5 software update?
Does anyone know what the updates ares that are currently downloading on my LG G5? It's been downloading for about an hour and still only...
  • 1 me too
  • 6 replies
  • Question
  • Answered
Photo of yanak
Do I need to activate SIM to accept transfer of ownership?
I am already a Koodo customer.  I want to add a line by accepting a transfer of ownership.  The agent at the Koodo kiosk told me that I j...
  • 1 me too
  • 2 replies
  • Question
Photo of Erik
Got A Text With Promo To Switch From Prepaid To Monthly, Says Promo Code Isn't Valid.
Got a text saying: "Koodo: Don't miss out on this exclusive offer! Save $15/month for 1 year when you switch to select monthly postpaid p...
  • 1 me too
  • 2 replies
  • Question
Photo of Suzanne Ricard
I don't have any questions right now.
  • 1 me too
  • 2 replies
  • Question
Photo of canucks4life
Android security updates
Aren't these updates supposed to be pushed OTA monthly or even quarterly? Have a Galaxy S9+ which still shows last security patch Februar...
  • 1 me too
  • 3 replies
  • Question
Photo of NorthernRaven
Nokia 6 on Koodo?
Has anyone used (or researched using) a Nokia 6 in Canada?  While the widely listed international specs don't have LTE Band 4 (the main A...
  • 1 me too
  • 3 replies
  • Question
Photo of Jack Batten
Help I can’t switch my prepaid to the promotional plan
I’m trying to switch to the $25 Canada wide text and talk plan but I can’t find where to do that
  • 1 me too
  • 3 replies
  • Question
Photo of Lizanne Bartkowiak
Wifi settings for BLU Windows phone
When I`m out at a restaurant or a mall, I can connect to their wifi but I cannot access Facebook or the internet. Even at home, I cannot ...
  • 1 me too
  • 3 replies
  • Question
Photo of Candace
Help! Received a text with a promo code but no options online?
I received the following text message “Koodo: Switch to a monthly plan on Koodo and get your hands on 4GB of data with UNLIMITED Canada-...
  • 1 me too
  • 1 reply
  • Question