Same issue as previous users in topic with the same name, cannot connect to Disney account s part of the Stream bundle. Have been in contact with Disney+ and they cannot offer a solution. Was able to log into all other streaming services, cannot access Disney. Keeps telling me to sign up for an account. I used the same email with Koodo that I used with Disney in the past.
+4Just to confirm, did you have an existing Display + account previously? as well, have you tried to log out (or use incognito mode of the web browser) to activate the service?
I did have a previous Disney+ account. Have tried to log in and out as well as use incognito mode. Same result, site asks to sign up for new subscription.
cheeseheadman wrote:
I did have a previous Disney+ account. Have tried to log in and out as well as use incognito mode. Same result, site asks to sign up for new subscription.
Your Disney+ activation might need to be reset. Let me flag a rep for you
+4Hi
We have just sent you a PM so we can confirm some more details, please check your community inbox when you get the chance.
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