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canceling device care complete


I've been trying to cancle the device care complete on my phone but it isn't letting me or coming up as an option

Did this help you find an answer to your question?

2 replies

Dinh
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  • Mobile Master
  • 17361 replies
  • March 29, 2025

What was the specific error when you tried to remove the Device care complete?

As well, was the add-on just added on in this billing cycle?


Flo Koodo
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  • Official Rep
  • 5948 replies
  • March 31, 2025

Hi ​@Ashley0011 

Just to confirm, do you see Device Care Complete on your Koodo bill or is it charged differently? We are unable to see it from our end on your bill


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