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All discussions about Koodo Prepaid.

  • 331 Topics
  • 1,376 Replies
331 Topics
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planejaneBeginner
asked in Prepaid
call control on prepaid phone

I have a Koodo prepaid account. Can I use Call Control? The steps in the article you posted on what is call control don’t seem to apply: “You can add Call Control through Self Serve. Login to your account and under the Self Serve tab, go to “Mobile services,” find “Call Control,” and click “Manage.” This will route you to the Call Control page where you will be able to add Call Control to your account and turn it on and off. “ When logged in as a Prepaid Customer, there is no “Mobile services” option under Self-Serve.

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ABootConnector
posted in Prepaid
Koodo Prepaid Card

I Recently Bought A few of the koodo prepaid cards and cant use them because i am a pre paid customer   im not sure what i should do with the cards now. i cant return them to where i bought them  

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Nicolas PineaultAdvocate
asked in Prepaid
Upgrading base plan on pre-paid- do we get credit for the current plan already paid for?

Hi,   I have koodo pre-paid for about 8 years and loved the service, and my base plan of $15 automatically renewed on July 3. I would like to change the base plan, and the new one is more expensive, it seem that we have to paid for the full amount for the new base plan right out of the gate. So that would be about $30 for the new plan...however, we just paid $15 for the old plan for July, so am wondering, will we get a credit back for the balance of the month not used under the old plan? or do we need to call in to do it and avoid loosing the balance?  Thanks for your help! Nic

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Sophia
PK-OnSafari
PK-OnSafariBeginner
asked in Prepaid
Incoming calls - prepaid while travelling

I am a prepaid customer currently travelling to a non - US country. The easyroam option is not available for prepaid customers. What do I need to do to receive a call from Canada while I am travelling and will the person calling be charged extra for it as opposed to if I was in Canada when the call came in. Thanks. 

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Timo Tuokkola
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netizenprosBeginner
asked in Prepaid
US. Roaming Talk Booster 25

Why every time my husband uses our phone for long distance it says we don't have sufficient talk time which isn't true....U.S. Roaming Talk Booster 25 12 used 13 minutes Active

6172
BobTheElectrician
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jeremy lapointeOrganizer
asked in Prepaid
what happens if i dont pay my prepaid?

Well basically i cant afford my 15$ a month rn got fired before payday and didnt get payed.. and wont be able to pay in 2 days i dont mind going without phone but i want to know if my phone number will cease to exist after i dont pay or if i have a certain ammount of time before i lose the number . i have alot of people who know my number and i dont want to have to change it

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