I have been a prepaid customer with Koodo since June of last year. When I activated my account, I also purchased the Canada-wide Talk Booster 600. This month, for the first time since switching to Koodo, I ran out of my normal minutes. Now, I can’t use my phone because it’s not accessing the 600 minutes I still have left in my booster account. When I log into self-serve, it says the minutes are there but I can’t make any phone calls.
Does anyone have any ideas how to fix this?
Best answer by Allan M
When you dial 611 and go through the menu, is it recognizing that the 600min are there?