Koodo Community
Solved

Activation

  • 27 August 2020
  • 6 replies
  • 157 views

I've got pripaid sim card, and I activate my phone. However, it tells me "Activation required" and "sim is not valid" I tried many times but still. 

icon

Best answer by Allan M 27 August 2020, 18:57

You activated it at the following link and went through all the steps?

https://activateprepaid.koodomobile.com

View original

This topic has been closed for comments

6 replies

Userlevel 7
Badge +4

You activated it at the following link and went through all the steps?

https://activateprepaid.koodomobile.com

I did and I received a mail that tells the activation completed, but still it tells sim is not valid.

Userlevel 7
Badge +4

I did and I received a mail that tells the activation completed, but still it tells sim is not valid.

its weird that are able to activate but after activating it says sim is not valid.  If you put your sim in your phone does it work?

Userlevel 7
Badge +4

Could you take and post a screenshot of this error that you’re seeing?

sure.

 

Userlevel 7
Badge +4

Ahhh it means your iPhone is locked to another carrier. You need to find out which one and then ask them to unlock your phone. It will be a free service 🙂