Skip to main content
Koodo Community
Solved

expiration of minutes


stu balls

What happens to any unused minutes on my basic plan at the end of the month. I am not talking about add-ons just the basic 100 minutes on my plan does it carry over or will I start with another 100 minutes at the start of the next month.

Best answer by Allan M

Anything in the base plan doesn't carey over and expires at the end of the month.

View original
Did this help you find an answer to your question?
This topic has been closed for comments

2 replies

Allan M
Forum|alt.badge.img+4
  • Mobile Master
  • 12310 replies
  • Answer
  • August 26, 2020

Anything in the base plan doesn't carey over and expires at the end of the month.


Sophia
Forum|alt.badge.img+4
  • Mobile Master
  • 12515 replies
  • August 26, 2020

Are you talking about prepaid, @stu balls? It seems that you are, in that case your 100 minutes will last as long as you keep your plan active.

If you were talking about the postpaid plan, see Allan’s answer above :)

EDIT: Oh wait, no Allan is correct… the minutes that are INCLUDED expire each month. Apologies for the confusion… I forgot for a moment that the new base plan includes minutes now… I was thinking of the booster or bonus minutes.