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Conversations

Recent Conversations
Conversations 1 - 20 of 33187
Photo of Henk vdG
iphone se not ringing when called
Our iPhone SE has been missing calls intermittently over the last month.  The 'do not disturb' feature is turned off and the ringer switc...
  • 3 me toos
  • 7 replies
  • Question
Photo of Michelle Sylvestre
Need to add a booster
  • 1 me too
  • 1 reply
  • Question
Photo of Jordan
VoLTE - Error Activating in iPhone 7
Hello!  I've recently activated a new Koodo account with my iPhone 7 and I can't seem to turn on VoLTE or WiFi calling.  It gives me the ...
  • 1 me too
  • 4 replies
  • Question
Photo of rick mawn
Koodo app
Please Koodo bring back your app.. All carriers have one .. even prepaid.. Its nicer to use than running a browser.. Its also easier for ...
  • 2 me toos
  • 6 replies
  • Question
Photo of Jane Horner
voicemail broken again - second time in a month
calls don't ring through to voicemail - get 'call failed'  this is the second time in a month. have to call in to have my voicemail delet...
  • 1 me too
  • 6 replies
  • Question
Photo of Vlad Golouschin
Can't access koodo account
This is what i get after registering on self serve: Looks like this account has already been linked to another email address. You're sti...
  • 1 me too
  • 1 reply
  • Question
Photo of Trevor Swizzle
Cannot send or receive picture text messages (MMS)
I have an LG G5 and I recently tried resetting my APN settings. But I noticed that when I went into the APN on settings it said there are...
  • 1 me too
  • 3 replies
  • Question
Photo of Tim Thompson
Log in
I have not been able to log in for the past 2 weeks. after 1 attempt it says it is locked after 5 attempts. I need to change my user name...
  • 1 me too
  • 2 replies
  • Question
Photo of Arthur Ko
Who is your childhood hero?
My phone suddenly stop working! Cann,t make any call at all!
  • 1 me too
  • 2 replies
  • Question
Photo of Kim Scott
i have no mobile service so i cannot call
I have no mobile service so I cannot call customer service number
  • 1 me too
  • 3 replies
  • Question
Photo of Daniel Ponziano
Oreo update for S7 causing battery drain
The Oreo update for the S7 is causing a battery drain on my phone
  • 1 me too
  • 3 replies
  • Question
Photo of Haley Elizabeth
If I have a tab large, with tab medium plan, can I buy a tab large phone and keep my plan?
I have a tab large currently and Koodo let me have a medium tab plan. If I purchase a phone at "with tab large" price, can I keep my plan? 
  • 1 me too
  • 2 replies
  • Question
Photo of Moed
Bought Galaxy S9 a month ago, but need to cancel service immediately. What fees do I pay?
I got my plan 3 weeks ago. Paid $0 for the phone as I got tab extra large. My monthly minus tax is $80 + $30 tab charge a month.  When I...
  • 1 me too
  • 2 replies
  • Question
Photo of Susan Wedlock
Prepaid customer use in UK
I am currently a prepaid user but now I want to use my phone travelling in UK for texting and e-mailing etc.What do I need to do? Switch ...
  • 1 me too
  • 2 replies
  • Question
Photo of infamousone
VoLTE + WiFi Calling
Is there any update on when/if VoLTE + WiFi calling are coming to Koodo? It doesn't make sense as Koodo is the only major carrier in the ...
  • 4 me toos
  • 10 replies
  • Question
  • Answered
Photo of Laura McKay
Travelling to Europe
I'm  travelling to Europe for 4 weeks.  At $12/day that is alot of money. If I don't purchase it and only text and use wifi what will be ...
  • 2 me toos
  • 2 replies
  • Question
Photo of heccubus
Migrating from Public Mobile promo code
I'm trying to migrate my son over to Koodo from PM but I'm running into two problems: 1) Promo plan $15/mo is not appearing as an optio...
  • 1 me too
  • 2 replies
  • Question
Photo of TravelingCouple2018
Can I order a cell online and get it delivered to someone else? And when does the bill start when you order a cell online?
We are returning home to Canada after 6 months traveling overseas and would like to order a cell online, ideally have it delivered to a f...
  • 1 me too
  • 2 replies
  • Question
Photo of yvonne/earl Kozak/Ashley
PAYING MY BILL AND WHY IS IT SO HIGH WHEN i NEVER USE MY PHONE??
  • 1 me too
  • 2 replies
  • Question
  • Answered
Photo of Julie Beauchemin
Pouvons nous ajouter un routeur wifi venant de koodo pour que je puisse avoir un réseau internet plus performant
  • 1 me too
  • 2 replies
  • Question