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Conversations

Recent Conversations
Conversations 1 - 20 of 33180
Photo of Rahim Hamirani
Refer a Friend Credit not received
Hi, In April i have referred 7 of my friends to Koodo. They all activated their service and i have received emails from Koodo that i will...
  • 1 me too
  • 1 reply
  • Question
  • Answered
Photo of Arthur Ko
Who is your childhood hero?
My phone suddenly stop working! Cann,t make any call at all!
  • 1 me too
  • 1 reply
  • Question
Photo of yvonne/earl Kozak/Ashley
PAYING MY BILL AND WHY IS IT SO HIGH WHEN i NEVER USE MY PHONE??
  • 1 me too
  • 2 replies
  • Question
  • Answered
Photo of Julie Beauchemin
Pouvons nous ajouter un routeur wifi venant de koodo pour que je puisse avoir un réseau internet plus performant
  • 1 me too
  • 2 replies
  • Question
Photo of Rodel Mejia
It's hard to register in koodo self serve
How to make it easier to register
  • 2 me toos
  • 3 replies
  • Idea
Photo of Laura McKay
Travelling to Europe
I'm  travelling to Europe for 4 weeks.  At $12/day that is alot of money. If I don't purchase it and only text and use wifi what will be ...
  • 2 me toos
  • 2 replies
  • Question
Photo of Emiliya Krichevskaya
When does new plan come in effect?
I had a plan with 500 minutes and I realized I had 31 dollars in overtime. I switched to a plan with unlimited minutes because I, clearly...
  • 1 me too
  • 3 replies
  • Question
Photo of keisha bolton
How can you get the hostory on my data
  • 1 me too
  • 3 replies
  • Question
Photo of Mr. William Johnson
how can you use 1500 mb in a couple hours when not us in the phone?
on top of that I live near the USA boarder and most to times I am home...koodo welcomes me to the US and puts me on roaming, which prev...
  • 1 me too
  • 4 replies
  • Question
Photo of Todd
Is the LG G6 receiving the Oreo update?
The update schedule (https://community.koodomobile.com/koodo/topics/upcoming-software-updates) was updated 3 days ago but no LG is indica...
  • 1 me too
  • 5 replies
  • Question
  • Answered
Photo of Phil Marlin
I need to unlock my iPhone 6 to work with Koodo.
Supposed to do it through self serv but that doesn't work and says I need to call the 800 number again to do it from a different phone. I...
  • 1 me too
  • 2 replies
  • Question
Photo of Henk vdG
iphone se not ringing when called
Our iPhone SE has been missing calls intermittently over the last month.  The 'do not disturb' feature is turned off and the ringer switc...
  • 3 me toos
  • 7 replies
  • Question
Photo of Moed
Bought Galaxy S9 a month ago, but need to cancel service immediately. What fees do I pay?
I got my plan 3 weeks ago. Paid $0 for the phone as I got tab extra large. My monthly minus tax is $80 + $30 tab charge a month.  When I...
  • 1 me too
  • 2 replies
  • Question
Photo of rick mawn
Koodo app
Please Koodo bring back your app.. All carriers have one .. even prepaid.. Its nicer to use than running a browser.. Its also easier for ...
  • 2 me toos
  • 5 replies
  • Question
Photo of Cam Goede
trying to remove an add-on but am getting a mesage saying that I can't
I am trying to remove an add-on but am getting a mesage saying that I can't do it within 2 weeks of activiating the phone. It has been lo...
  • 1 me too
  • 3 replies
  • Question
Photo of Hien Dinh
Resetting password, email never come
I have tried countless times to login into my Koodo self serve account. I have registered and everything the first. It was all dandy.But ...
  • 1 me too
  • 2 replies
  • Question
Photo of Sofia Ababii
Add-on data not working
A while ago I bought 500 Mo and even though I can still see on my account that it's there, I can't use it! I've tried going to the store ...
  • 1 me too
  • 2 replies
  • Question
Photo of Nathalie Leblanc
How to disable voicemail
Hello, I would like to disable the voicemail. How do I do that? Thanks!
  • 1 me too
  • 2 replies
  • Question
Photo of Whitney
Delivery times for SIM cards
Just wondering how long it takes for activated SIM cards to be delivered within a major city? I am trying to figure out how far in advanc...
  • 1 me too
  • 1 reply
  • Question
Photo of heccubus
Migrating from Public Mobile promo code
I'm trying to migrate my son over to Koodo from PM but I'm running into two problems: 1) Promo plan $15/mo is not appearing as an optio...
  • 1 me too
  • 2 replies
  • Question