Tips, Tricks & Troubleshooting

Hello. I own a Google Pixel 3A that I purchased second hand. I purchased it with the intent of loading a different operating system on it. This process has a step that requires a setting called “OEM Unlocking” in the phone to be turned on. You can find it in the developer options.Just to be clear, this is a setting within the operating system, and NOT SIM / Carrier unlocking. I am able to use any SIM card on the phone, there is no issue with this.Unfortunately, the setting called “OEM Unlocking” is not only turned off, but greyed out. I am not able to toggle it on. There is a  piece of text under it that says: “Connect to the Internet or contact your operator”. Connecting to the internet does not fix the problem.Therefore, I am led to believe that the reason it is disabled is due to Koodo. The person I purchased the phone from says that their carrier was Koodo. I’m not sure what happened or why- but it seems to be the only source I can think of. Again, just to be clear- this is not a S

I got a call from a koodo rep last night offering me a ZTE Z Pad with 4GB data for $26 (i’m not sure if this is a good deal but it sounds appealing), but i don’t really need a tablet per se unless, honestly, it can play genshin impact. does anyone know if this one can play that game?

Hi there! so I just recently switched to Koodo so this is my first month with them, not entering second month. My data was supposed to reset on November 6th at 1159pm but it is November 8th now and I dont think it has reset? Ive never had data before so im alittle confused. When I go into settings and > cellular then I see my “current period” says 3.7gb (I have 4gb a month) so will this automatically reset back to 0 once the new phone cycle begins? do I need to manually reset this everyone month by pressing “reset statistics” at the very bottom? Or how do I keep track of the amount of data im using each month?  thank you 

I’ve been locked out of Facebook since Wednesday. I have not been receiving the security codes via text at all. I am wondering if Koodo blocks those kind of texts or could it just be on Facebook’s end? 

It takes much longer to type a short message as the spell checker seems to be second guessing what I am about to text. So have to constantly go back and edit out all the words it changed and inserted.Only option seems to be to turn off the spell check.Can I install a different spell check or use different version of Android,?The side swiping and angle swiping also very annoying and creates problems. If you side swipe to go back while in email it just archives the message next to where you swipe. Can I just get some arrow keys at the bottom of the screen.Seems a lot of half baked attempts to just make it feel different have not been thourougly beta tested with users and bugs worked out.Takes much longer to do things this phone.Probably sending it back.Samsung phone is so much more user friendly.FAILED me. Only good thing is the camera. 

My new Pixel 6 came without a charger. So I am using the fast charger from my Samsung A70.The Pixel 6 says 32 minutes left at 98% charged. The A70 would do that in less than 5 minutes on the same charger.I also noticed I was down to 75% after one phone call.This phone is supposed to have a great battery. 

After the android 12 update my battery is draining fast even with battery saver and adaptive battery onAny fixes? Thanks   

Hi! My samsung galaxy is quite new but i’m already having problems charging it.I need to change the position of the cable to charge it properly.. if i don’t flip it around to the side it likes it.. doesn’t charge.Did someone experience something like this?

I recently had to replace the SIM card for my Koodo phone (Xiaomi Mi 8), and now discord voice doesn’t work :(I noticed the issue right away, and tried changing the SIM again, but I still can’t use discord on data. wi-fi is fine, and everything else works (except my Mi Account  won’t reactivate, which is fine). Anyone else experiencing this? any way to fix it?

For the last several months my husband and I have had nothing but problems with our S20, dropped calls, can't call out, not receiving calls and not in our phone history, extreme static on calls, texts showing up hrs or days later.  He is a truck driver and must have reliable service, I'm a stay at home wife with serious health issues and definitely need reliable service.  I live in Selkirk ON and most people out here are having the exact same problems.  

it tells me to visit support.motorola.com to get help, but they’re asking me for my IMEI and I can’t access it. Any solutions..? UPDATE: Typo in title

I have a google pixel 4a. Today  I accepted an OS update. Then I updated all the installed applications.Now, when I turn the phone one, and swipe a few times, either on the home screen or in an app, the phone becomes completely unresponsive and I have to restart it.I have removed and re-inserted the SIM card, and it did not solve the problem. I cannot use my phone.The current system is:I would include the build number here but the phone is frozen again.What should I do.Thank you.

 I have a smart phone with a Koodo mobile plan.My car has a 3rd party  Android 10 car radio head unit.This Android device is basically a tablet and allows a LTE sim for data only.I would like to use car navigation using traffic & road closure information and maybe some music streaming without my phone.Can I put a Koodo tablet sim ($15/4G)  into this Android device??

I just opened my new samsung a32 front camera looks like there is a constant sepia filter on it? The colors are terrible. is this normal?

I recently upgraded my phone to a samsng a32. I have been having a lot of connectivity/roaming issues. Half the time my messages wont send, or i have to download received messages. My phone also doesnt like to connect to wifi half the time. I have noticed I am going through data like crazy because of it. What do i neeed to correct to rectify the issues? Thanks in advance. 

I live in BC but am traveling in Nova Scotia. Since I landed in NS my mobile data isn’t working properly. I can send and receive messages on Messenger and What’s app but using my mobile data for anything else I get the an error message saying “No Internet Connection”. I’ve restarted the phone several times and confirmed I’m registered on the Koodo network. My phone is showing I’m connected to the network. There are no other errors showing aside from the pop-up error I get when trying to use data.

What is a good signal  

I was wondering will the Pixel 6 pro be available in Cloudy White too on release date or do you only offer the Stormy Black?

I just upgraded from my iPhone 8 to the 12 and I can’t send iMessages because my number is STILL being verified. Not sure what to do?

If if buy the Pixel 6 in full directly from google and put my current sim (pixel 5) into it, do I need to let Koodo know that I’ve switched phones? For example when I log in it shows my current pixel 5 tab so can I just keep paying it down monthly while I’m using the pixel 6? Since I didn’t upgrade with koodo, I don’t think I’m required to pay off my tab in full in order to switch to the pixel 6 that I bought elsewhere, is that correct?Or have I totally misread things?I know if I upgrade to the 6 with koodo I’ll have to pay off the tab first but this is not what I’m doing in this scenario so just wondering what is permitted and how it works. Thanks,  

When I unlock my phone, the word ‘koodo’ is in the top left corner, blocking my view of my notification icons. I cannot find anyway to disable this popup. It persists for about 5 seconds, which sounds tolerable… but it isn’t. When you want to quickly glance at your phone and see if you have a message or reminder and you have to stare at the word “Koodo’ for several seconds… it is extremely frustrating. I am looking for instructions on how to disable this advertising that I did not consent to. Thanks! =)My phone is Android. It is a Moto G Power 2021.

Does anyone know what military grade phone will work with Koodo? I'm interested in the cat 51 phone or something like it.

A couple days ago, a friend called me, I answered and there was no sound at all. I called them back, and they told me they had actually called several times but it said I wasn’t available. My call log shows no history of any calls coming in except the one I answered. Then today, I got a voicemail without my phone ever ringing, it was from a salon confirming my appointment, so I know I’ve received calls from them before. Once again, my call log shows nothing, and yet somehow I got a voicemail from them. I did get a phone call earlier today that seemed fine. This is concerning since I’m waiting for important calls, what if I miss them and will never have known because it doesn’t even show that someone called in my call logs? I hadn’t noticed any problems before just these last few days. I’ve tried restarting my phone after the incident with my friend, but it seems to be still happening. I have good coverage, always full bars, both times were just in my apartment, nothing new. Any idea ho

Hi,  My phone broke, I need to take out the sim card and put it into a new phone I just purchased unlocked from google. Will I get charged my tab and tab bonus because of this? I'm not doing an upgrade or canceling, this is pretty much the same as BYOD (bring your own device) so I assume I will still get my monthly tab balance and tab bonus reduction. I had a pixel 5 that I bought on contract (tab) from koodo, it broke. I know i have the tab bonus so I didnt want to upgrade and pay the remaining balace, so I bought a new phone directly from google to replace it. Will I get charged by koodo for doing this? Can someone confirm?

My iphone12 mini keeps disconnecting my wifi at home and when I try to reconnect it keeps telling me I have an incorrect password.  Whereas the password is definitely correct.  I keep having to reset my network settings to reconnect and that doesn’t always work either.  I’ve gone over my data limit for the month because of this!  And I had the same issue with an Iphone 10 that I traded in because of these issues and now the same thing is happening again!  Any help / suggestions would be greatly appreciated.