Tips, Tricks & Troubleshooting

I got the Moto One 5g Ace recently and since getting it, when I am on a phone call, my audio is fine however whoever I am speaking to says my audio is cutting in and out often for them. I have tried a few trouble shooting options including changing to a new SIM card but the audio is still not clear for the recipient. I am not sure what else to do to try and fix the issue or if there is just something wrong with the actual phone. i use this phone for work as well as personal so it’s important that the audio works. I’m not sure what else to do!

Is there a video for that?

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