Abnormal Data usage recorded I’ve had this problem before in the past where an abnormally high amounts of data usage was recorded during times where either data was turned off or during times when I’m not using my phone. During this current cycle, Self-Serve showed that between 7:55am - 8:17am, a total of 3.4gb was used. at 7:55 about 1.5gb but at 8:17 exactly 2.2gb was used. 3.4 gb in roughly 20 mins. As this has happened in the past, I’ve contacted Koodo previously and have taken all their steps to restrict data usage. They even got me to contact Apple support to make sure nothing was wrong with my phone (which I did and Apple confirmed my phone is fine). Since the last time this happened, I also downloaded a data manager to track my data usage in more detail and by the time Koodo told me I used up 100% of my data, my tracker showed me I had 1.4 gb left. I compared how accurate this tracker was to Koodo’s self serve log and in general, the tracker is pretty accurate.
