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I transferred from Rogers to Koodos over 48 hours ago and my number still hasn’t transferred. My iPhone will not verify my phone number and on Koodo it still says my number is in progress what do I do?

I bought an iphone 12 mini a week ago and put the new sim card in. The data, messaging and calling do not work. They do work on my old phone still though. I dont want to just transfer the old sim card to the new phone though, because ive taken pics and videos over the last week that I dont want to lose. Is there a way to just get the data, messaging and phone changed to the new sim card without losing any of the pics/vids I have?

This iphone is useless to me if I can’t get it to actually ring and not go straight to voicemail.  Why can I not talk to a live human being?

Recently i took up kood connection and i have been getting packet loss while playing roblox fps games by then? Is this the problem of ISP or problem of the modem?

Just ordered a new Koodo phone which apparently comes with a new SIM card.  Just wondering if there’s any advantage to using the new card over simply reusing my existing SIM card (which I’m leaning towards).  The new phone takes a nano card (I think) while the old phone has a micro but I think it punches out to a nano.

This praise might not be shared by all basement dwellers but it holds true to me. I live in a basement apartment, and when I used to be with Rogers I had to stand spy style next to a wall or a corner, or I had to go outside to call someone in peace. Calls would go straight to voice mail, and texts would take a while to send or be received. Not any more, Koodo apparently has a stronger signal or better coverage in my area because my phone now has no issues with signal in a basement apartment. I can text and call as I please with no signal loss.

I sent an email 2 days ago, still no reply. Are Koodo email support reps still alive?