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I go to cancel device care in self serve and when I confirm it says " unavailable".

hello please someone help me to unlock my iPhone SE

I have lost my phone in Europe and am currently waiting and hoping it will be returned! In the meantime, I have an iPhone 8 I would like to use instead. I don’t believe it is eSIM-compatible, though, and I need a physical SIM. Will Koodo provide me a new physical SIM? Any other recommendations?

Does anyone know how to get around this issue please? I am locked out of my account so cannot update my credit card expiration date but cannot get a call back because I cannot update my credit card to top up my account so my phone will work. I've been locked out for over 6 hours and have no phone without this account. Koodo Assist keeps taking me in circles and I cannot find any way around this issue. I tried an email option I stumbled upon but have had no response. Any help would be greatly appreciated. I've also tried clearing cache in my browser and incognito mode but cannot access my account. I've tried to change my password but it says that isn't working at this time, I assume because I'm locked out but not sure why.

I’m on auto-payments. My bill this month was initially declined due to insufficient funds in my bank account. I added funds in my account right after I received the notice (like one day after) and it showed on my bank account that the bill had been paid. But it didn’t show on my self serve page.  Will this trigger a NSF fee still? Can anyone please help me review it? Thank you.