Hi,
I recently installed my Koodo internet and it worked fine for a few days, however the lan light started blinking orange. I’ve tried to unplug/plug everything, reset the modem, change the lan cable. Nothing helps. I have no idea what else to do. My internet doesn’t work.
My LAN light has been Orange since day 1, it means An Ethernet Device is Connected at 2500 Mbps Speeds: On Orange. I’m having the same problem with no internet connection. See my post “No Internet”
+4Hi
We are sorry to hear you are having issues with the internet connection!
When did the service stop working?
Have you went through all troubleshooting steps here https://www.koodomobile.com/en/help/article-categories/troubleshooting-internet?
No, nothing works. I haven’t had interested since last Thursday at lease. Please advise on what to do next. I need my internet to work and this has been a very disappointing experience.
My LAN light has been Orange since day 1, it means An Ethernet Device is Connected at 2500 Mbps Speeds: On Orange. I’m having the same problem with no internet connection. See my post “No Internet”
Did you find a solution? I tried everything in their help articles and nothing…
My LAN light has been Orange since day 1, it means An Ethernet Device is Connected at 2500 Mbps Speeds: On Orange. I’m having the same problem with no internet connection. See my post “No Internet”
Did you find a solution? I tried everything in their help articles and nothing…
Tech is coming on site tommorw, it’s suspected its the coex cable from the pole to the house.
+4
We see that you called in today, have you managed to get help?
No account yet? Create an account
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.