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old iphone wont transfer sim to esim on new iPhone

  • December 17, 2024
  • 1 reply
  • 119 views

How do I transfer sim from iPhone 7 to esim on iPhone 14 says to contact Koodo. What do I do

Best answer by Georgia Koodo

Hi ​@User name Ethan the iPhone 7 is not eligible for an eSIM transfer. You can only use the eSIM Quick Transfer from an Apple iPhone 11 or newer, SE 3 or newer on iOS 16.4 or higher. 

If you’re tying to convert your physical SIM to an eSIM you can only do this if this physical SIM was not converted into an eSIM before, as conversion can only be performed once per physical SIM.

You can find more information on eSIMs here https://www.koodomobile.com/en/help/esim-and-esim-vouchers

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1 reply

Georgia Koodo
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  • December 17, 2024

Hi ​@User name Ethan the iPhone 7 is not eligible for an eSIM transfer. You can only use the eSIM Quick Transfer from an Apple iPhone 11 or newer, SE 3 or newer on iOS 16.4 or higher. 

If you’re tying to convert your physical SIM to an eSIM you can only do this if this physical SIM was not converted into an eSIM before, as conversion can only be performed once per physical SIM.

You can find more information on eSIMs here https://www.koodomobile.com/en/help/esim-and-esim-vouchers