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warranty expried on new iphone 11 signed up 2 days ago

  • November 27, 2022
  • 5 replies
  • 101 views

I signed up a new iPhone 11 at Walmart on Nov 25. Today I found out it’s a used phone. Warranty has expired 367 days ago and was activated by someone else in 2020, which was confirmed with Apple. What the hell? Phone sold out at Walmart. What to do? Any advise?

Best answer by Allan M

lostlsend wrote:

The problem is I don’t want to return the phone. The phone is part of the deal of upgrading my plan. If I return the phone. There’s no value to upgrade my plan. 

Return it and get a new one/exchange it, that way you’ll still maintain the deal, but hopefully get a brand new phone this time.

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5 replies

Allan M
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  • Mobile Master
  • 12311 replies
  • November 27, 2022

I would return the phone to walmart and get a new one.

Sounds like they must’ve sold you a used phone.


  • Author
  • Beginner
  • 2 replies
  • November 27, 2022

The problem is I don’t want to return the phone. The phone is part of the deal of upgrading my plan. If I return the phone. There’s no value to upgrade my plan. 


Allan M
Forum|alt.badge.img+4
  • Mobile Master
  • 12311 replies
  • Answer
  • November 27, 2022
lostlsend wrote:

The problem is I don’t want to return the phone. The phone is part of the deal of upgrading my plan. If I return the phone. There’s no value to upgrade my plan. 

Return it and get a new one/exchange it, that way you’ll still maintain the deal, but hopefully get a brand new phone this time.


  • Author
  • Beginner
  • 2 replies
  • November 27, 2022
Allan M wrote:
lostlsend wrote:

The problem is I don’t want to return the phone. The phone is part of the deal of upgrading my plan. If I return the phone. There’s no value to upgrade my plan. 

Return it and get a new one/exchange it, that way you’ll still maintain the deal, but hopefully get a brand new phone this time.

I have tried. Walmart has sold out all their iPhone 11. That’s how I get stuck


Allan M
Forum|alt.badge.img+4
  • Mobile Master
  • 12311 replies
  • November 27, 2022
lostlsend wrote:

I have tried. Walmart has sold out all their iPhone 11. That’s how I get stuck

Unfortunately because you bought the phone from Walmart, it needs to be returned/exchanged through them.

The only options at this point then would be to return it and then buy the phone elsewhere or take the phone as is.