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iPhone 11 texting


All of a sudden I can’t send photos to an android nor can I send group texts if one of the recipients is an android. Never had this issue before.  Went into settings and MMS messaging is enabled however no longer showing Group messages to enable.  Help!

Best answer by Allan M

Just to make sure as well, you have your cellular data turned on when attempting this?

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6 replies

Flo Koodo
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  • Official Rep
  • 5948 replies
  • February 5, 2024

Hi @Jojosmith 

What happens exactly when you try to send photos to Android?

Have you tried restarting the phone or resetting the network settings?

Is your device software up to date?

 


  • Author
  • Connector
  • 3 replies
  • February 5, 2024

It says failed to send. And yes I’ve restarted everything and I’m current on all updates that’s why I just can’t figure this out.


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  • Mobile Master
  • 13562 replies
  • February 5, 2024

Can you try taking out and putting your sim card in another device to see if the problem follows? Some people have reported taking out and reinserting their sim cards has made it work again too.


  • Author
  • Connector
  • 3 replies
  • February 8, 2024

Tried it and didn’t work.


Allan M
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  • Mobile Master
  • 12308 replies
  • Answer
  • February 8, 2024

Just to make sure as well, you have your cellular data turned on when attempting this?


  • Author
  • Connector
  • 3 replies
  • February 8, 2024

OMG somehow it got turned off so I turned it on and everything is working.

Thank you so very much Allan!