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Signed up for a plan recently in Montreal but English in my native language. Any way I can switch to English? I’ve scoured everywhere in the self-service settings - no luck.

Signed up for a plan recently in Montreal but English in my native language. Any way I can switch to English? I’ve scoured everywhere in the self-service settings - no luck.

Let me flag to help you out. 

Hello @Jeffybboy! We have updated the language preferences on your account; it might take a few days for these changes to come into effect.

Hi there @Lavinia Koodo. I know you said that it would take a few days to take effect, but I’m still getting emails and texts in French from Koodo.

If you like you can check one more time tomorrow, let us k ow, and we can flag a rep again to check

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