Received a call from TDS LLC (437)-294-0894 claiming to be doing feedback calls about the Telus/Koodo network. They offered discounts for two years but I had to give them access to my account by changing the password to it. I stupidly fell for this part. After almost 30 mins of being on hold, being told about promotions and a trade in offer, I was requested to pay a $20 fee over the phone with a bank card. I quickly told them that I do not do payments over the phone but he insisted that I could do it through some other way where he would not get the information. After he put me on hold once more, I finally hung up and changed my Koodo password back. Now they are continuously calling from the original number as well as (437)-294-6488.
Solved
Is this a scam?
Best answer by Allan M
Sorry this was missed. Definitely a scam.
Koodo will never ask for your self serve password over the phone. The most they would ask would be for your 4-6 digit pin code, which even then you should give out hesitantly.
In the future, if you ever want to confirm an offer, ask the agent to leave a note and a callback number, and then reach out to Koodo directly to confirm the offer.
This topic has been closed for comments
+4Sorry this was missed. Definitely a scam.
Koodo will never ask for your self serve password over the phone. The most they would ask would be for your 4-6 digit pin code, which even then you should give out hesitantly.
In the future, if you ever want to confirm an offer, ask the agent to leave a note and a callback number, and then reach out to Koodo directly to confirm the offer.
Login to the community
No account yet? Create an account
Login using your Koodo Self Serve Login using Facebook
or
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.