Ordered SIM card more than 2 weeks ago, never arrived. Being billed for service already. Customer service was extremely unhelpful and wouldn't send a new SIM. What are my options? Basically ready to cancel my credit card and find a legit mobile company at this point.
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Not ideal in all cases but that’s how they approach it. If there’s a big delay in the sim getting to you usually they’re good about issuing credits.
“Heads up! Your card will be charged as soon as your phone/SIM order is submitted online. Your billing will start when your order ships from our warehouse.”
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