Koodo Community
Question

Options to change recent order

  • 25 November 2022
  • 4 replies
  • 92 views

Userlevel 1

Hi 

I just ordered two new phones yesterday. However today I am seeing new offers and want to know if I have the option to change my order at this point? 

 

So, I ordered two iphone 13 (with zero down). I want to know if I have the option to change it to iphone 14 (with zero down)? Also what would be the price difference for the monthly tab? 

 

@Boa_Guy Koodo 


4 replies

Userlevel 7
Badge +4

Typically that requires reaching out to the webstore and you may not get a response in time, although you could email them regardless. But they typically honour deals or returns past the normal expiry date as long as you email them before it ends. 

Userlevel 1

Thanks @Goran I appreciate your reply. It was too late. The iphone 13 was already shipped. Do you have the email? 

Userlevel 7
Badge +4

koodo.webstore@koodomobile.com

 

Userlevel 1

Thanks @Mayumi 

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