Hi!
I’ve recently cancelled my Koodo account and moved out of Canada (back home to Denmark). I can see that I have a credit left of $89 on my Koodo account. I have not registrered for pre-authorized payment.
How can I receive the CAD 89, when I’ve moved out of Canada? I wont be able to receive a cheque. Is there anywhere I can submit my Danish bank details for an international transfer from Koodo?
/Emilie
Question
Credit left after cancelled account
This topic has been closed for comments
Get a temporary Canadian number using TextNow app (Available in Playstore and Appstore). Use that number to schedule a callback with Koodo and see what options you have.
As far as I know Koodo doesn’t do wire transfer to foreign banks.
+4It’s only cheque or back to pre-authorized payment option.
If you contact them quick enough you may be able to put a credit card onto the account or change the address to one that a friend lives at and they can cash the cheque for you.
Login to the community
No account yet? Create an account
Login using your Koodo Self Serve Login using Facebook
or
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.