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About change from prepaid to monthly

  • January 22, 2025
  • 2 replies
  • 212 views

Eunhye Na

What if I change the prepaid plan to the monthly plan what becomes the fee that I already paid, the balance that I already added, the booster, and the promotion data that I got?

And one more question, are the prepaid sim card and monthly pay sim card different?

So, if I change the plan from prepaid to monthly, do I need to I change my sim card?

 

Best answer by Oliver C

Hi there,

so you would lose it all. Where prepaid is a subscription service, you pay for the month you will use and it is active for the month. This can’t be transferred, so I recommend you wait until you near your prepaid renewal date. Any booster or promotional data you had received is specific to prepaid, so those won’t come over either. However, when switching from Koodo prepaid to postpaid you will be granted some promotional plans and offers from making the switch.

The sim cards are also indeed different so you will need a new one if you switch to the postpaid service. 🙂👍

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2 replies

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  • Mobile Master
  • Answer
  • January 22, 2025

Hi there,

so you would lose it all. Where prepaid is a subscription service, you pay for the month you will use and it is active for the month. This can’t be transferred, so I recommend you wait until you near your prepaid renewal date. Any booster or promotional data you had received is specific to prepaid, so those won’t come over either. However, when switching from Koodo prepaid to postpaid you will be granted some promotional plans and offers from making the switch.

The sim cards are also indeed different so you will need a new one if you switch to the postpaid service. 🙂👍


Eunhye Na
  • Author
  • Beginner
  • January 22, 2025

Thank you for your fast response.

That is what I exactly want to know.

Thanks.