Hello. I am aboard in Peru and I need help urgent. I lost my phone 514-475-8185 and I need to receive “verification code” from the government in order to send my tax declaration (for security they will always send a code to the cell phone) how should I proceed please. I need to talk to someone from Koodo not a machine.
thank you in advance. Gina Portocarrero
Unfortunately, you’d have to ask the government how to verify your ID with another mean then by SMS.
Hello. I am aboard in Peru and I need help urgent. I lost my phone 514-475-8185 and I need to receive “verification code” from the government in order to send my tax declaration (for security they will always send a code to the cell phone) how should I proceed please. I need to talk to someone from Koodo not a machine.
thank you in advance. Gina Portocarrero
Before you can do anything, you need to call the CRA to unlock your account. It is worth considering a VoIP service to access your online account, as it is possible for multi-factor authentication. I would suggest you to look into Fongo for a Canadian number. https://www.canada.ca/en/revenue-agency/services/e-services/cra-login-services/multi-factor-authentication-access-cra-login-services.html
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