Koodo Community
Question

Note 9 and 3G?


Hi - I got a text saying my phone (Samsung Note 9) will not work with US partners after July 1st. This phone is 4G / LTE  so why did I receive this text?


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Userlevel 7
Badge +4

Here is more information about it https://www.koodomobile.com/en/help/3gshutdownUS

From the list, the Note 9 (I assumed it was a Canadian model) should be ok

Userlevel 7
Badge +4

Likely an error when koodo was going through their list of devices that may be impacted by the US shutdown