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How do I cancel my phone plan, while abroad?

  • 1 March 2022
  • 4 replies
  • 1599 views
S

Hello, I have recently moved to the UK - got a new UK plan - thus, I’d like to cancel my Koodo plan. There is no information online how to cancel my plan. 

Is there a generic 1-800 to call? 

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Best answer by Dennis 31 March 2022, 22:55

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4 replies

Allan M
Userlevel 7
Badge +4

Were you able to get your account cancelled or did you still need a hand?

If you still needed it cancelled, since you are outside of Canada you can send Koodo a pm via Facebook and have a rep assist there.

M

Hi,

I’m in the same problem and I have not heard back from them.
Is there a way to contact them without my Canadian number. I’m abroad and lost my Koodo SIM so I can’t get through to them.

Help? :(

D
Userlevel 7
Badge +4

Hi,

I’m in the same problem and I have not heard back from them.
Is there a way to contact them without my Canadian number. I’m abroad and lost my Koodo SIM so I can’t get through to them.

Help? :(

If you are out of country, you can cancel by sending koodo a private message via Facebook or Twitter 

Mobile Masters are not Koodo Employees. Our opinions are our own. But consider us Super Users who can answer your questions or at least point you in the best direction to resolve your issues. https://community.koodomobile.com/mobile-masters-231240/mobile-masters-faqs-6831949
M
Userlevel 7
Badge +4

Hi,

I’m in the same problem and I have not heard back from them.
Is there a way to contact them without my Canadian number. I’m abroad and lost my Koodo SIM so I can’t get through to them.

Help? :(

Alternatively, if you do not have Facebook Messenger or Twitter, you can download an app that can make or receive calls from Canada, such as Fongo, and schedule a callback to that number instead.

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