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Koodo Community

Hello, I have recently moved to the UK - got a new UK plan - thus, I’d like to cancel my Koodo plan. There is no information online how to cancel my plan. 

Is there a generic 1-800 to call? 

Were you able to get your account cancelled or did you still need a hand?

If you still needed it cancelled, since you are outside of Canada you can send Koodo a pm via Facebook and have a rep assist there.


Hi,

I’m in the same problem and I have not heard back from them.
Is there a way to contact them without my Canadian number. I’m abroad and lost my Koodo SIM so I can’t get through to them.

Help? :(


Hi,

I’m in the same problem and I have not heard back from them.
Is there a way to contact them without my Canadian number. I’m abroad and lost my Koodo SIM so I can’t get through to them.

Help? :(

If you are out of country, you can cancel by sending koodo a private message via Facebook or Twitter 


Hi,

I’m in the same problem and I have not heard back from them.
Is there a way to contact them without my Canadian number. I’m abroad and lost my Koodo SIM so I can’t get through to them.

Help? :(

Alternatively, if you do not have Facebook Messenger or Twitter, you can download an app that can make or receive calls from Canada, such as Fongo, and schedule a callback to that number instead.