Koodo Community
Question

Charges on receiving international calls outside Canada

  • 20 December 2021
  • 2 replies
  • 394 views

Hello Community,

I just ported my number to some Provider because my previous Provider does not have coverage in my new area Iqaluit Nunavut. But I just realized even when I receive an incoming international call, I am being charged exorbitantly, please don’t ask me about the rate, hmmm.  Aside, the monthly plan is quite high.

I am seriously pondering of porting to Koodos as I have just been informed that Koodos has coverage here and your charges are also quite moderate.

I started an online Chat and scheduled a call. Surprisingly, one 4 occasions, immediately the phone rang and I pick it, then the call cuts(or should I say it drops). I couldn’t believe it!

I would like to find out whether receiving incoming international calls is charged on Koodos network too. And if so, please what it the rate?  Network coverage is an issue back home I mostly call or asked my family to call me.

I need the information to make up my quickly. 

I have read through more of the information but only this link (  https://www.koodomobile.com/en/help/long-distance-calling  ) said something close to my concern but even then, it provided information only on data  aspect (i.e. WhatsApp) .

Thanks in advance for your prompt response.


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2 replies

Userlevel 7
Badge +4

Incoming calls don't get charged long distance charges. Only outgoing ones😊

Oh great news!

Thanks very much Allan.

I very much appreciate your swift response.