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Proposed

Bring back the ability to switch to 3G


Rocky Cats

When Koodo released a carrier settings update a few months ago, people lost the option to switch to 3G if LTE didn’t work, this meant that people would have to wait for their phone to connect to a 3G tower if LTE had poor service where they lived, or they had to place a phone call over the poor LTE and wait for their phone to connect to the 3G network, which often took 30 seconds. If you work for Koodo, would you be able to release another carrier settings update, with the option to switch to 3G, while retaining the 5G options? Many people(including myself), would like it best if Koodo released a carrier settings update with the option to switch back to 3G if LTE or 5G didn’t have great service where they were located. Because if one person needed to make a phone call, they could go into their phone’s settings, switch to 3G and then make their phone call sooner. Yes, Wi-Fi Calling is a great alternative than switching to 3G, but many people who have poor LTE service, don’t have reliable internet service, to do Wi-Fi Calling. And, cell phone signal boosters are very expensive, they cost up to $300 to boost LTE. Until Koodo releases another carrier settings update with the option to switch back to 3G, your best bet is to buy a phone that supports up to 3G connectivity, on eBay or Swappa, just be sure that when you buy it from one of those services, is to make sure that it is unlocked, non-US cell phone carriers, and you also need to buy a Koodo SIM card adapter for it to work in that older iPhone or Android phone that only supports up to 3G, and you should be good to go! Hope this helps with bad LTE service, if it doesn’t than you may want to consider switching from Koodo/Telus Mobility, to Fido/Rogers Wireless or Virgin Plus/Bell Mobility. Because if you are having issues with one cell phone carrier, it might make sense to switch carriers, and you might get better LTE service, than you would if you stayed with a provider with worse coverage. Here is my tip. Sign up for a prepaid plan from a different provider, from Virgin/Bell or Fido/Rogers, for about one month, and also keep your current service with Koodo/Telus, this will give you time to decide if you would like to switch to a new cell phone provider when it comes to coverage and service reliability, and test out data, phone call and messaging performance, and if you like that new cell phone provider, you can transfer you number, after you test the service out with a new phone number.

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