few days ago I wanted change my payment method, and I cancel the Pre-authorized Payment, and I found the plan was changed from 29 to 35.
what happened to my account?
Question
Plan was changed after I changed my payment.
This topic has been closed for replies.
Hi there,
when you sign up for a Koodo account your plans pricing can actually be increased at any time. If you hadn’t changed the plan previously, this is likely the cause. I would check your email for a notice of this as they would have sent you one before hand. I hope this helps 🙂👍
+4Hi
We have checked and there was a price increase announced on the March bill, page 9, feel free to check the PDF bill in self serve https://www.koodomobile.com/en/help/viewing-and-downloading-your-bills
Login to the community
No account yet? Create an account
Login using your Koodo Self Serve Login using Facebook
or
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.