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cant make calls or send or receive texts


Purple J

I have had trouble today making and receiving calls on my s22 ultra. Recently it's been slow in sending texts. I can't even start a new conversation in texting. Has koodo/telus had issues l today? In fact, I have a coworker who has had trouble today as well as her son.  I need to be able to make and receive calls as I have several family members with life threatening health conditions.  I can't even access my voice mail

Best answer by Dinh

Telus did announce they had some outrage today https://www.telus.com/en/qc/outages . Koodo however, didn't announce anything yet. I guess your issue could be related. I recommend you check the map in the link to see if your area was indeed having issue.

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2 replies

Dinh
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  • 17381 replies
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  • July 12, 2023

Telus did announce they had some outrage today https://www.telus.com/en/qc/outages . Koodo however, didn't announce anything yet. I guess your issue could be related. I recommend you check the map in the link to see if your area was indeed having issue.


Purple J
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  • 69 replies
  • July 14, 2023

Thanks,  the situation has been resolved.  Since koodo is owned by telus,  it makes sense that any telus issue would impact koodo.  But the issue has been fixed and I am no longer having that problem