Skip to main content
Koodo Community
Question

Block the call from China


I keep getting spam call from China with +86 country code phone number. However, the number keep changing so call control is not working. Is any way I can just block all call from China?

 

Did this help you find an answer to your question?
This topic has been closed for comments

5 replies

Dinh
Forum|alt.badge.img+4
  • Mobile Master
  • 17434 replies
  • May 20, 2023

Besides "call control", Koodo doesn't provide any extra tools to block spam calls.

I thought call control should block every calls that didn't enter the validation code correctly? In your case, why didn't it work?


  • Author
  • Beginner
  • 2 replies
  • May 20, 2023

The spam call-in number keep changing. If you can let me know how to deal with it that will be great.


Dinh
Forum|alt.badge.img+4
  • Mobile Master
  • 17434 replies
  • May 20, 2023
kirinlee wrote:

The spam call-in number keep changing. If you can let me know how to deal with it that will be great.

That wasn’t strange though. Spammer had a pool of number to call and “call control” should stop it. You mentioned it didn’t work? what happened?

As well, just to make sure we are talking about the same thing. Is the “call control” that you mentioned from Koodo? https://www.koodomobile.com/en/help/call-control


  • Author
  • Beginner
  • 2 replies
  • May 21, 2023

I am looking for the help here but not getting criticize. This is great and please forget about this post.


Sophia
Forum|alt.badge.img+4
  • Mobile Master
  • 12516 replies
  • May 21, 2023

You’re not being criticised - we’re genuinely puzzled why call control isn’t working for you. What normally happens is that the caller needs to punch in a random number to get through. Robot callers can’t deal with that (just yet). Are you sure call control is enabled in self serve?